1. Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following YRC service standards. Oversees all cash management and cash registers to ensure proper cash management practices and procedures are followed. Responsible for maintaining professional customer service standards as stated in our mission, vision and values contained in the Food & Beverage Departmental Handbook. 2. Prioritizes the training a... more details
Under the direction of the Beverage Manager, the Beverage Supervisor is responsible for the efficient scheduling and oversight of subordinate employees to continuously improve the quantity and quality of work done up to our Yaamava’ Brand Standards and to ensure efficient and economical work operations. Area of responsibility is the beverage areas and assigned bars. Supervisory functions include a range of duties and responsibilities for planning, organizing, training, audits, and dealing effectively with employee-management concerns.
Essential Duties & Responsibilities
1.Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following YRC service standards. Oversees all cash management and cash registers to ensure proper cash management practices and procedures are followed.Responsible for maintaining professional customer service standards as stated in our mission, vision and values contained in the Food & Beverage Departmental Handbook.
2.Prioritizes the training and understanding of team members in beverage preparation and service, responsible alcohol service,inventory control system, safe food handling, sanitation, and safety procedures; administers performance management and disciplinary actions as required.Ensures all beverage orders are served efficiently and in accordance withYaamava’ Brand Service Standards and Health department regulations.
3.Determines materials, equipment, and facilities needed for efficient operations. Ensures all beverage inventory is purchased, received, rotated, stored, and issued in accordance with operational standards and processes to ensure cost and quality goals are met. Manages and expedites beverage product to receiving venues to ensure efficient flow of beverage production. Completes all inventory related audits and logsincluding usage, spillage and complimentary.
4.Ensures the cleanliness, organization & preparedness of immediate workspace & adjacent areas. Monitors and controls the sanitation of beverage venues to ensure a healthy and safe work environment to comply withYRC policies and procedures and quality service standards. Ensures all preventative maintenance and maintenance of beer systems, beer walk-in and bar equipment.
5.Works to achieve the objectives of company personnel programs and policies and effectively resolves complaints, grievances, and other matters involved in the day-to-day administration. Notifies superiors of any internal or external problems or concerns.
6.Collaborates with venue leadership to develop and execute department initiatives that build sales, profitability, and cost control. Ensure the communication and execution of department-wide fiscal and operational goals.
7.Performs other duties as assigned to ensure the efficient operation of the department.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems internal and external.
Education/Experience/Qualifications
Associate’s degree in Food Service, Hospitality, Business Management or related field required.
Minimum two (2) years food and beverage experience in a high-volume venue with high quality food, extensive beverage offering, with a high energy atmosphere required.
Minimum two (2) years food and beverage supervisoryexperience in a high-volume venue with high quality food, extensive beverage offering, with a high energy atmosphere preferred.
Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
Must have a thorough understanding of local, state, and federal regulations for the sale and distribution of alcohol and cigarettes, as well as a thorough understanding of all San Manuel Gaming Commission Regulations and the California Department of Alcohol Beverage Control standards.
Intermediate Proficiency in Microsoft Office (Word, Excel and Outlook) desirable.
Must be self-motivated.
Strong initiative and solid judgment abilities/skills.
Must be able to work in a collaborative environment.
Certificates/Licenses/Registrations
At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.
Must obtain and maintain a currentRBS Certification, Food Handlers Card, orServSafe certificationbeforeemployment.
Yaamava’ Resort and Casino at San Manuel will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
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