Goodwill is more than just a retail store; we are a community-driven organization dedicated to transforming lives through the power of work. By joining our team as a Assistant Store Manager, you will play a crucial leadership role in making a positive impact on individuals and communities; your leadership will help create a positive and inclusive shopping experience for our customers while supporting our programs that enhance the dignity and quality of life for individuals and families. If you have a retail business owner mentality this position is for you.
What we offer:
- Competitive Salary
- Medical, Dental, Vision, 403B Retirement Plan *employer match*, Life Insurance, Pet Insurance
- Monthly Bonus based on achieving revenue goals
Responsibilities:
The assistant store manager is responsible for supervising the store team to generate revenue through the daily processing of donated goods. The assistant store manager drives the daily workflow of receiving, sorting, pricing, merchandising, and selling high volumes of donated clothing, furniture, and household goods. The assistant store manager supports the store manager in operating a high-volume retail operation to support the mission of Goodwill Industries of Southeastern Louisiana.
- Leads, supervises, and motivates store employees to reach production guidelines, (minimum 125 garments per hour with a minimum quality standard of 80%). Ensures a constant rotation and flow of merchandise to the sales floor daily.
- Supports staffing the retail store by coaching, training, developing, and leading the store team.
- Ensures compliance with all safe practices and safety policies and procedures.
- Creates and maintains a positive public image of Goodwill through a clean store environment, full of fresh product daily, with a focus on excellent customer service.
- Leads and assists in the receiving, pricing, and displaying of store merchandise.
- Opens and closes the store. Balances cash registers and conducts end of day procedures.
- Maintains a clean and hazard free store through daily monitoring and cleaning of all areas.
- Performs all duties of all store personnel including cash register, donation receiving, sorting, hanging, pricing of merchandise, cleaning of store, etc.
- Communicates daily needs with transportation department and district manager.
- Assists in scheduling employees with focus on adequate coverage of store operation to ensure all donations are processed from the donation door to the sales floor on the day they are received.
- Conducts daily store walkthroughs, daily store team huddles, and regular store meetings.
- Knows production, revenue, and expense budgets, and works to achieve/exceed budgeted goals.
Skills and Abilities:
1. Must be able to achieve budgeted goals and implement a contingency plan if goals are not met.
2. Must be able to interact cordially and productively with a variety of people.
3. Must be able to market Goodwill and explain the mission to the public.
4. Must establish and maintain effective working relationships with store personnel while motivating them to their best performance.
5. Must be able to read, write and communicate clearly in English.
6. Must be able to work a flexible schedule on short notice, including nights and weekends, and occasionally, long hours.
7. Must have access to transportation. Must be able to pass MVR check and provide proof of a valid driver’s license, liability insurance, vehicle registration and a current vehicle inspection sticker.
8. Must be able to use repetitive hand movement when sorting, hanging, and pricing.
9. Must be able to engage in prolonged standing, walking, and bending.
10. Must be able to function in a fast-paced work environment with occasional periods of high stress.
11. Must have knowledge of clothing brands and household item values.
Requirements:
- High School diploma or equivalent.
- Minimum of two years’ experience in retail management preferred.
- Prefer a background in leading teams in retail sales, production, manufacturing, or assembly.
- Must maintain minimum liability automobile insurance as required by the State of Louisiana.
- Possess a valid driver’s license, maintain current registration, and state inspection.
- Must be proficient in computer skills including Outlook, Word, Excel, and other programs.
