Job Abstract

The Integrated Innovation Institute at Carnegie Mellon University breaks down the silos that impede innovation. We believe that by uniting the disciplines of engineering, design, and business, we can build impactful solutions that create value for real people.

We are searching for a motivated Academic Advisor to support “Master of Integrated Innovation for Products & Services” students at the Integrated Innovation Institute.?  This role will collaborate with our faculty Program Director to support academic needs and milestones for MIIPS students. The successful candidate will be a self-starter with high attention to detail, excellent verbal and written communication skills and strong organizational skills to support a variety of student needs.  This role will report directly to the Director of Operations. 

Core responsibilities include:

• Connecting and advising with students with questions regarding registration, curriculum, and related issues and/or directs students to appropriate contacts or resources.

• Supporting students through academic and personal challenges that may impact their CMUiii experience and academics.

• Onboarding incoming MIIPS cohorts (emails, OIE requests, group registration meetings)

• Conducting 1:1 advising meetings, weekly drop-in office hours, and other meeting types as needed to support MIIPS student throughout the year.

• Maintaining student records, preparing documents for graduation and associated databases for iii-degree audits/Stellic (University system). 

• Preparing reports and provides information to faculty, advisor, or other departments (i.e., student status, course placement, major declarations, transfer credit review, enrollment, etc.).

• Managing annual review of curriculum resources, academic audits, and supporting documents (syllabi templates, Student Handbook, Degree Progress Forms, etc.)

• Collaborating with III and CMU resources to support of MIIPS students career goals (faculty, alumni, staff, CPDC)

• Attending weekly seminar sessions (Fridays) to support Program Director and strengthen MIIPS student community.

• Designing and participating in all MIIPS student events throughout the year (ex: orientation, graduation, graduate student appreciation week, etc.)

• Communicating through Slack, email templates (ex. MIIPS Weekly Digest) or other resources to reach MIIPS students.

• Connecting with others who support graduate students in the CMU community

• Managing all Pittsburgh based, graduate student clubs and groups (GSA reps) and III Peer Mentor Program.

• Liaising with key departments throughout campus for student needs – OIE, CPDC, CaPs, SLICE, Graduate Student Offices.

• Other duties as assigned.

Flexibility, excellence, and passion are vital qualities within Carnegie Mellon. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Exceptional verbal, written, and interpersonal communication skills in a diverse environment, and can flex into marketing collateral as needed (slide decks, email communications, flyers).

• Strong analytical and evaluation skills

• Self-motivation with the ability to prioritize and manage time effectively.

• Eagerness to learn new project management tools, such as Monday.com.

• Enthusiasm and enjoyment engaging with others.

• The ability to be highly personable and supportive of graduate students’ well-being, while maintaining boundaries for iii processes and CMU policies.

Qualifications:

• Bachelors degree required (masters degree preferred)

• 1-3 years of higher education experience preferred (not required)

• 1-3 years of experience working in a team environment with various communication tools - email, calendars, Slack, etc.

Requirements:

• Successful background check

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance. 

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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