Job Abstract

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, Inc.-ESI (OLD) 

JOB SUMMARY/PURPOSE

The AI Enablement Specialist will be part of a team that will be responsible for developing, implementing, and maintaining knowledge-sharing programs on AI (including generative AI, analytics, and automation) concepts, tools, resources, data platform, and processes. The Specialist will possess a deep understanding of technical AI concepts and the ability to translate complex information into engaging and easily understandable training and enablement programs. The Specialist will collaborate with AI SMEs in developing learning “toolkits” and delivery programs to enable analysts and business users throughout the company to develop AI solutions that leverage the AI teams’ platform, processes, and tools. The Specialist will work directly with business customers in understanding their requirements and providing demos and guidance on the use of AI technologies and techniques that will enable the customers to implement their own AI solutions. The Specialist will also contribute to the continuous improvement of training and customer engagement programs by evaluating, improving, and reporting on the effectiveness of knowledge-sharing and customer engagement programs.

JOB DUTIES/RESPONSIBILITIES

• Collaborate with analytics teams and their business customers to identify and assess opportunities to leverage AI platform, tools, and processes.
• Partner with SMEs in designing and delivering knowledge-sharing content such as training materials, quick-start guides, toolkits, and product demos.
• Partner with SMEs to maintain a standard “company approved” set of AI tools that may be used by employees across the company.
• Help employees learn how to access standard “company approved” AI tools.
• Support a community of AI practitioners to facilitate sharing of knowledge and capabilities throughout the company.
• Provide guidance to business users developing their own AI solutions on the use of AI tools, processes, and platform.
• Collaborate with other technical professionals to identify emerging technologies and trends and incorporate them into training programs and knowledge-sharing initiatives.
• Identify and implement knowledge-sharing platform and tools.
• Evaluate the effectiveness of knowledge-sharing programs through feedback surveys, performance assessments, and post-engagement evaluations.
• Track and measure the impact of knowledge-sharing programs on individual and team performance towards achievement of business goals.
• Stay up to date on AI industry developments, tools, and techniques.
• Manage and maintain training records and documentation.
• Provide training in classroom and virtual environments.

MINIMUM REQUIREMENTS

Minimum education required of the position.

Bachelor's degree in computer science, information technology, business administration, or a related field

Minimum experience required of the position.

• Specialist III:
  • 4+ years of professional experience,
  • Highly Desired: at least 2+ years of experience in a software, data science, machine learning, or automation engineering role.
• Specialist, Sr:
  • 6+ years of professional experience,
  • Highly Desired: at least 3 years of experience in a software, data science, machine learning, or automation engineering role.
• Specialist, Sr Lead:
  • 8+ years of professional experience,
  • Highly Desired: at least 4+ years of experience in a software, data science, machine learning, or automation engineering role.
• Proven track record of providing customer service, consulting, or training on the use of software tools and processes to solve business problems.
• Ability to translate complex technical concepts into clear and understandable language.
• Experience with a variety of instructional methodologies, including hands-on activities and simulations, and tools.
• Familiarity with software development processes and tools

Minimum knowledge, skills and abilities required of the position.

• Passion for technology and a willingness to stay up to date on emerging technologies, trends, and processes.
• Familiarity with knowledge-sharing platforms and tools.
• Familiarity with AI and machine learning principles.
• Familiarity with cloud-based data and computing platforms.
• Excellent communication, collaboration, and organizational skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Familiarity with energy and utility industry preferred.

Any certificates, licenses, etc. required for the position.

None

#LI-NW1

#LI-HYBRID

Primary Location: Texas-The Woodlands Texas : The Woodlands || Louisiana : New Orleans 
Job Function: Information Technology
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 114977
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.