Manages the compliance and operations functions of a Retail Branch. Responsible for the compliance of Regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank. Manages a team of employees. Provides leadership, coaching, feedback and developmental suppo... more details
Mechanics Bank is currently searching for a Banking Services Officer to join our team at our Danville Branch.
In this role, you will manage the compliance and operation functions of a Retail Branch. Oversee the operational soundness of a branch. Directly support the Branch Manager in the leadership and operations of a branch. Lead branch in compliance, operations, service, and human resource related responsibilities. Support the Branch Manager in sales and employee development. Lead, develop and coach employees in the branch. Is a subject matter expert in Bank Policies and Procedures and provides assistance with complex transactions.
What you will do:
Manages the compliance and operations functions of a Retail Branch. Responsible for the compliance of Regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch. Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank.
Manages a team of employees. Provides leadership, coaching, feedback and developmental support. Trains employees on cross functions to ensure smooth operations of the branch. Hires new employees, conducts performance assessments, initiates disciplinary actions, and recommends promotions.
Sets priorities for retail office operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances.
Responsible for collaborating with the Branch Manager to assign sales and referral goals to employees, participate in sales campaigns, and for developing employees' sales skills.
Ability to perform transactions for clients including, teller transactions, large cash transactions, and safe deposit box functions.
Manages the office in the absence of the Branch Manager.
Who you are:
High School Degree or GED required.
Minimum of 3 years banking experience with an emphasis in operations.
Minimum of 1-2 years management experience.
Notary license preferred.
Thorough knowledge of retail office operations, including complex transactions, Bank policy and procedures, and Risk Management policies.
Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures.
Knowledge of small business and consumer credit principles and practices.
Knowledge of State and Federal banking regulations pertinent to retail operations.
Strong leadership skills, able to supervise and direct subordinate employees, and provide coaching and development.
Excellent interpersonal skills (verbal and written), attention to detail, and customer service.
Ability to problem solve and provide solutions to customer issues with resources available and balancing risk management.
Attention to detail and accuracy and able to meet deadlines.
Excellent organizational skills to direct workflow, balance assignments, and provide consistent scheduling to ensure complete office coverage.
#LI-ML1
Pay Range: $66,560 - $76,000 annually
Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.
Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
Please view Equal Employment Opportunity Posters provided by OFCCPhere.
To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit https://www.mechanicsbank.com/California-Consumer-Residents
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