Xfinity’s Internet business is critical to the future success of Comcast, connecting customers to what matters most. The industry is rapidly evolving and we are developing innovative products to respond to customer connectivity needs and new competitive threats. The Internet Services Product team is at the forefront of identifying and developing the strategies for these new products. This Sr. Analyst role will help lead the identification of the most important pillars for investment and play a c... more details
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Xfinity’s Internet business is critical to the future success of Comcast, connecting customers to what matters most. The industry is rapidly evolving and we are developing innovative products to respond to customer connectivity needs and new competitive threats. The Internet Services Product team is at the forefront of identifying and developing the strategies for these new products. This Sr. Analyst role will help lead the identification of the most important pillars for investment and play a critical role in the development of the product strategies within these pillars. This individual will work with our Internet, Home and Multifamily product management leads and cross-functionally across the entire organization to develop differentiated product strategies and roadmaps, which will enable us to grow both connects and revenue per customer. Among other duties, this individual will help be responsible for customer insights, product ideation, extensive data analysis, competitive analysis, business case development, feasibility assessments and go-to-market approaches. Excellent opportunity for a passionate, analytical & collaborative problem-solver wanting to make an impact on future internet products.
Job Description
Core Responsibilities
- Conduct / leverage research, analysis and industry trends to help shape our long-term strategy and identify opportunities for future growth.
- Prepare business cases / model new growth opportunities in partnership with finance
- Analyze large internal datasets to help shape product strategies
- Maintain a pulse on key emerging technology trends that impact our sector and provide insights to senior leadership that helps shape and inform our product roadmap and strategy
- Collaborate across the product team to support ad hoc strategic projects and analysis
- Evangelize product vision and concepts across internal constituents including executives, business owners, marketing, technology, and field leaders
- Manages, gathers and analyzes competitive intelligence data for product lines
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Minimum Requirements
- 2-3+ years experience in strategy, strategic data analytics, product management or finance
- Significant demonstrated ability to conduct data analysis, experience working with large datasets and delivering insights
- Strong product acumen with an obsession over customer needs
- Strong level of intellectual curiosity, ability to work in ambiguous and dynamic environments
- Ability to conceptualize and develop growth strategies based on data
- Familiar with consumer broadband technologies and solutions
- Rare mix of intelligence, integrity, domain knowledge, and verbal agility to earn the trust of business and technical teams across the company.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree (Required)
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
5-7 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
