Job Abstract

Job ID

2024-16134

Location Name

Ensemble Arts

Category

Concessions / Premium Seating

Type

Regular Part-Time

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at?OakViewGroup.com, and follow OVG on?Facebook,?Instagram,?Twitter, and?LinkedIn.

The Concessions Bartender/Attendant provides excellent customer service by knowing and understanding the products being sold at all concessions stands. The Concessions Bartender/Attendant is responsible for handling all transactions at the point-of-sale system and adhering to all cash handling policies and procedures.

This role will pay an hourly wage of $8 to $9.00plus tips

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 9/30/2024

• Enters and processes all sales via cash, debit and credit card transaction using a cash register or other point of sale system in a retail environment with efficiency and accuracy.
• Balance the cash register, making changes, and recording purchases.
• Serves customers in a friendly and efficient manner.
• Adheres to cash handling policies and procedures.
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, and management.
• Knowledgeable and understand the products being served.
• Responsible for maintaining a clean and organized workspace including but not limited to disposal of
  garbage & cleaning dishes.
• Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
• Ensures that all work areas and equipment are clean, food products are organized, restocked, and properly stored, utensils are clean and put away and floor is swept and mopped at the end of shift. Staff must check out with the manager to ensure the concession stand meets cleanliness standards.
• Other duties and tasks as assigned by Concessions Manager.

• High school diploma or equivalent preferred
• Must be over 21 years old by date of hire.
• Three or more months’ experience in the food and beverage service industry preferred.
• Previous cash handling experience preferred.
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests
• Ability to work well in a team-oriented, fast-paced, event drive environment.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Bartender or Barback experience preferred.
• Philadelphia RAMP certified preferred.
• If not already certified, you must be willing to take Servsafe Alcohol training within 15 days of date of hire (at our expense).
• Requires occasional lifting, carrying, pushing and/or pulling of up to 25 lbs.
• Ability to multitask in a fast-paced environment.
• Ability to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays. Schedule is event based and must be available for 90% of scheduled events, as well as some mandatory shifts.
• Must be able to work in a loud noisy environment at times.
• Proven ability to work well with all levels of management.
• Strong analytical and problem-solving skills
• Perform other duties as assigned.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.