Job Abstract

Equal Opportunity and Nondiscrimination Statement

In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases.

Location:

Claremont, CA

Job Posting Title:

Job Details and Requirement:

CMS RECREATION

Claremont McKenna College and the joint Claremont-Mudd-Scripps (CMS) Athletics, Physical Education, and Recreation Program look to support student success and create a supportive environment for recreation, health, and wellness through holistic wellness opportunities within Roberts Pavilion. This role primarily services students, faculty, and staff from Claremont McKenna, Harvey Mudd, and Scripps Colleges in addition to external constituents.

Approximate Salary Range: $18.50 – $19.50 PER HOUR

BASIC FUNCTION

Reporting to The Director of Recreation, the Recreation and Guest Services Administrator is responsible for providing administrative and managerial leadership to the Recreation and Athletics Department by overseeing building management, facility events, and day-to-day operations within Roberts Pavilion. This position serves as the lead administrator for facility operations staff, including Recreation Service Associates, Student Staff Managers, and Lifeguards.

Given our commitment to cultivating an inclusive educational environment, we seek candidates who can demonstrate a commitment to teaching, mentoring, and inspiring students representing a broad range of socioeconomic backgrounds, political opinions, genders, races, ethnicities, nationalities, sexual orientations, and religions.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position.

Guest Experience

• Demonstrate exceptional communication and customer service skills when engaging with our diverse community of students, faculty, staff, and guests
• Utilize the Roberts Pavilion recreation management system to meet the needs of program registration, scheduling, membership enrollment and renewals, equipment check-out, and the tracking of member visits and transactions
• Ensure touchpoints across our user’s journey are engaging, efficient, and effective
• Respond to guest queries in a timely and effective manner
• Assists with development and annual reviews of rules and regulations related to eligibility and access control

Staff Administration

• Recruit, onboard, train, evaluate and schedule student staff
• Manage memberships and databases for Roberts Pavilion utilizing Fusion, prioritizing user accessibility and convenience
• Provide an environment that supports strengths-based learning through ongoing coaching conversations and offer mentorship and guidance to student personnel, empowering them to excel in their roles         

Facility and Event Administration

• Coordinate the management, setup, and breakdown of staff special events and non-athletic campus events in our facilities, ensuring seamless execution and attendee satisfaction
• Collaborate on the development and revision of facility policies, ensuring they reflect safety for users and our commitment to diversity, equity, and inclusion
• Communicates closely with athletics to ensure facilities are transitioned quickly and efficiently to accommodate all user groups
• Collaborate with the Director of Athletics Facilities and Operations on training of student staff for event operations

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. 

QUALIFICATION STANDARDS

EDUCATION: A Bachelor’s degree is preferred, or the equivalent in work experience. A degree in Recreation or Sport Administration is preferred.

EXPERIENCE: Previous experience in campus recreation preferred. 1 year of full-time professional work within campus recreation at any level preferred. 2 years of part time or student leadership in recreation will be considered in lieu of 1-year full time work.

LICENSES: A valid driver’s license is preferred.

PHYSICAL REQUIREMENTS: Moderate (up to 50 lbs.)

GROOMING AND APPEARANCE: The Claremont Colleges seek to maintain a neat and professional image at all times.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities.

• Deploy professional skills in collaboration with colleagues to best promote the College’s strategic interests
• Understanding of and commitment to the CMC and CMS mission of building community and promoting lifelong healthy habits
• Strong interpersonal communication skills, demonstrated ability to provide leadership among peers, and experience interacting with students, parents, and colleagues under a variety of circumstances
• Experience motivating students to take leadership roles in facility or event management
• Demonstrated knowledge of facility management and trends in recreation
• Operate computers with basic Microsoft Office software (such as Word, Excel, Outlook, and PowerPoint) and associated professional software (such as Internet research, menu-driven databases)
• Demonstrated understanding of the use of equipment in assessing and improving department systems and processes to achieve annual goals and maintain confidentiality
• Demonstrate effective, accurate, and clear communication with excellent/strong verbal, written, interpersonal, reading, phone, and customer service skills. Follow all written and verbal instructions, asking questions as needed for clarification of duties
• Using strong organizational and time management skills to complete work with accuracy and a keen attention to detail

SUPERVISORY RESPONSIBILITY: Part time hourly workers.

REQUIRED HOURS: The regular hours for this full-time position will vary, with the flexibility to set work hours appropriate to the needs of the department. Some holiday, weekend, and evening work hours will be required. Regular hours may vary due to the needs of the College or division. This is an 11-month position; the off month should be either June or July.

IS THIS POSITION:

On-Site: Yes

Remote: No

OTHER:

TRAINING REQUIREMENTS:

Supervisory Harassment Prevention: Yes     

Mandatory Reporter:                          Yes     

Responsible Employee:                      Yes     

Clery Training:                                   Yes     

FERPA:                                              Yes     

IPEDS Category Job Code:                Clerical/Secretarial

CLASSIFICAITON AND STATUS: This is a regular, full-time, 11-month, non-exempt, benefits-eligible position.

BACKGROUND CHECK: The successful candidate will be required to undergo a full consumer background check.  Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with the requirements cited in this job description.

ADA/OSHA: This job description defines the essential or fundamental job duties of this position.  It is assumed that employees hired for this position can perform the essential functions of this job without imposing the risk of substantial harm to the health or safety of themselves or others.  It may also include marginal functions, generally defined within Title 1 of the American with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).

DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, the College will review this job description and make changes of business necessity.

 AT-WILL EMPLOYMENT: Employment with the College is “at-will” meaning that the terms of employment may be changed with or without notice, with or without cause, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work. There is no agreement expressed or implied between the College and you for continuing or long-term employment. While the College has every hope that employment relationships will be mutually beneficial and rewarding, employees and the College retain the right to terminate the employment relationship at will, at any time, with or without cause. The President is the only person who can modify or alter the at-will employment relationship.

Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law. Inquiries may be directed to the Director for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, (909) 621-8490. All applicants must complete and submit an online application to be considered for an open position.

Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly.

Disability Accommodations

In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual’s disability.

An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC’s discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at (909) 621-8490 or hr@cmc.edu for assistance.