Job Abstract

Summary
The Manufacturing & Application Engineer is responsible for executing a business development strategy by providing product selection assistance, accurately and efficiently processing requests for quotations and orders while offering a positive experience for our customers. Oversee the coordination between sales, operations and suppliers to meet market demands during the initial design, building and structuring of bills of materials and all pertinent documentation for newly designed and first built products. Responsible for the growth and development of the company’s relationships and sales efforts at all Assembly Services accounts and vendors.

What You’ll Do

• Establish, develop, and maintain excellent working relationships with all assigned and prospective customers, suppliers and co-workers
• Independently interpret and understand drawings and/or specifications. Follow processes and procedures per customer requirements
• Responsible for maintaining schedules, costs, bills of material, design, material and system level documentation, assembly and testing for assigned new projects
• Interface with external and internal stakeholders, such as customers, sales, customer service and vendors to provide necessary engineering input and outputs
• Utilize internal test equipment as required by the customer
• Report all sales calls, telephone calls, joint calls, and customer activities in SMP within one week of activity
• Follow up on all business leads assigned by their manager or given to them by the marketing department, technical department or by vendor partners
• Display or demonstrate product knowledge and emphasize saleable features that will transition to market growth
• Offer add-on and up-sell products that may benefit the customer and suggest alternative products when a customer requested product is not available
• Generate and administer proposals and credit terms; prepare sales contracts for orders obtained
• Negotiate setting up of new products, services, and contract items with sales support
• Maintain current knowledge of market conditions and trends; keep management informed of local competition and market conditions
• Demonstrate core competency around Rockwell Automation products and associated manufacturing technology
• Oversee purchase, discount, and price files for customers; review files of existing customers as needed
• Assist and resolve customer requests and/or problems in a prompt and professional manner
• Review daily the Services Manufacturing Report
• Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You’ll Need

• High School or GED    
• Associate of Science Degree in Engineering or Technology preferred
• 2+ years of hands on experience working in an industrial manufacturing environment

Knowledge, Skills & Abilities

• Advanced controls practices in these areas:
• Control panel layout and construction
• Control power, digital and analog signal wiring
• Prototype set up and production
• Editing and red-lining documentation
• Control-specific software fundamentals
• Experience with Auto Cad and Cad-DXF Files
• Ability to read and comprehend dimensional drawings and procedures written in English
• Mechanical skills required
• Possess strong organizational skills, attention to detail. Passion for creating high quality designs with attention
• Execute documented procedures on-site at customer facilities
• Exposure to industrial Lockout Tag out standards and best practices preferred

Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Frequently – 21% to 50%
• Exposed to electrical hazards; risk of electrical shock None
• Handles or works with potentially dangerous equipment None
• Travels to offsite locations Frequently – 21% to 50%

Physical Demands

• Sit: Must be able to remain in a stationary position Frequently – 21% to 50%
• Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50%
• Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelfs, pick up boxes, or position one’s self to maintain computers in the lab/under desks/in server closet Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%

Weight and Force

• Up to 10 pounds Occasionally – up to 20%
• Up to 25 pounds Occasionally – up to 20%
• Up to 50 pounds None
• Up to 75 pounds None

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”