Residential Program Manager
Abilities First, Inc., has been making a difference in the lives of people with developmental disabilities for almost sixty years. We offer a wide variety of services including school and preschool programs, day habilitation, residential habilitation, community habilitation, and employment services.
Abilities First recognizes the value of diverse experiences, identities, and backgrounds to and does not discriminate in hiring. We are inclusive, welcoming and supportive of people of varying abilities, races, ethnicities, religions, socio-economic status, gender and gender identities. Abilities First is proud to be an equal opportunity employer.
The Residential Program Coordinator will oversee staff on a day-to-day basis to ensure that the program services are implemented by staff in the day-to-day life of the resident through the use of the team process. The Residential Program Coordinator shall demonstrate an understanding of the needs of developmentally disabled adults and a commitment to and understanding of the individuals being served. This position will provide oversight of the supported apartments and a supervised IRA.
Schedule:
Monday-Friday, Day Shift
Schedules requires flexibility and the ability to provide on-call assistance.
Pay:
Salaried, exempt: $58,500-$61,000
Responsibilities:
- Maintain oversight of designated residential programs as assigned by the Director, and ensure the adequate and timely provision of services to residents as specified by the regulations.
- Ensure compliance with applicable State and Federal regulations specific to their programs.
- Assist in the development and preparation of the annual budget as requested.
- Recruit and select qualified staff. Develop and maintain an effective working relationship with program staff to assure the continuous and effective operation of the program.
- Ensure adequate, timely supervision, training, and evaluation of staff assigned to their program, in conjunction with appropriate managerial staff.
- Develop and maintain policies and procedures specific to their programs as requested and necessary.
- Ensure that existing agency policies and procedures are consistently followed and applied by staff.
- Ensure bi-monthly Fire Evacuation training is completed with direct support staff.
- Complete Quarterly Internal Audits of assigned programs to ensure all required documentation for billing elements are completed and verify all required documentation is present in each individual’s main-file book.
- Review Precision Care weekly to ensure the completion of daily documentation, as well as monthly (Monthly Summaries, Res. Hab. Documentation) and annual documentation (Fee Agreements, Satisfaction Surveys, Emergency Information Sheets, etc.).
- Ensure the appropriate management of monies and other resources allocated to the program, including, but not limited to, resident accounts and petty cash. Supervise and monitor expenditures specific to the program.
- Periodically review residences to ensure adequate maintenance and housekeeping systems. Ensure Monthly Maintenance Checklists are being completed by the Program Manager and/or designee. Ensure Monthly Vehicle Mileage documentation is submitted monthly.
- Assume direct care duties as indicated by the needs of the program.
- Ensure that maintenance and physical plant needs are communicated to appropriate personnel.
- Provide crisis management as necessary by providing 24-hour on-call oversight via agency cell-phone to ensure program support, confirm proper procedures are followed in emergency situations.
- Oversee and monitor staff schedules and payroll by reviewing payroll documents, preparing shift schedules, accounting reports, and any other essential information to ensure adequate coverage and effective use of staff time. This includes bi-weekly oversight of allotted program hours as recorded in Paylocity.
- Communicate effectively with collateral agencies and members of the community in a professional manner.
- Coordinate staff meetings; participate in meetings and committees as necessary.
- Coordinate all aspects of the resident’s life to facilitate habilitation including, but not limited to, the monitoring of on-and-off site programs and activities through the use of POMS – Personal Outcome Measures.
- Ensure the facilitation of required case reviews for all residents in the program, in conjunction with other programs, to ensure compliance with state and federal regulations.
- Ensure all recommendations for services to the resident are presented and considered at team meetings, and that follow-up on same recommendations is timely and documented appropriately.
- Communicate effectively with all staff of the agency to ensure consistency, efficiency, and follow-through of individual program goals and the goals of the agency.
- Act as an appropriate role model for staff and residents.
- Provide for and maintain confidentiality of residents and their families.
- Ensure timely completion of the required reports and any other pertinent assessments as necessary.
- Participate in the screening process and selection of appropriate candidates for service.
- Adhere to agency Code of Legal and Ethical Behavior, which requires all employees, consultants, board members, volunteers, and affiliates to perform their responsibilities according to ethical and legal standards with honesty, integrity, fairness, good faith, and respect for others and the law.
- Ensure that employees follow the code of Ethical and Legal Behavior and conform to the strictest standards of Corporate Compliance and HIPAA, as well as all federal, state, local, and municipal laws and regulations.
- Follow all agency policies and procedures and demonstrate continuous regard for personal safety and the safety of others.
- Perform other appropriate job-related activities as requested by your supervisor or as circumstances warrant.
- Incorporate CORE concepts of CQL’s person-centered excellence by respecting people’s concerns and responding accordingly, and use “teachable moments” to assist people in understanding and exercising their rights.
Full time employees enjoy the following benefits:
- Paid vacation, sick time, holidays and personal time
- Health, Dental and Vision Insurance
- Tuition Reimbursement Program
- Increased earning potential with paid learning through the College of Direct Support
- Retirement plan
- On Demand Payment - work today, get paid tomorrow!
- And more!
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Unless reasonable accommodations can be made, in order to perform the essential functions of this job, an individual shall be required to:
- Have the ability to lift up to 50 lbs., bend, squat, turn in the knees, pivot and grasp with both hands (in order to properly and safely perform the techniques taught in CPR/First Aid, behavior intervention techniques, and lifting and carrying techniques).
- Lift individuals by using appropriate techniques, including but not limited to usage of tools to assist, such as the Hoyer Lift.
- Assist individuals in ambulation by providing physical assistance, including use of a gait belt or other equipment where necessary.
- Have the ability to stand and walk for extended periods of time.
- Have the ability to push, pull, and maneuver adults in wheelchairs.
- Possess verbal and written communication skills, in English, to ensure adequate regulatory documentation.
Minimum qualifications:
- Responsible person, willing to work as a team member, to provide safe, normalized, homelike environments for individuals who are developmentally disabled.
- Must have a current NYS driver’s license, free of moving violations (Amendable to Class E); deemed acceptable by our insurance carrier.
- Bachelor’s Degree in Human Services or related field preferred. Minimum five years’ experience working with adults with developmental disabilities in a residential setting required. Previous Residential Manager or other demonstrated administrative experience in a not for profit preferred. A combination of education and experience, which in the view of the Director qualifies the individual, may be acceptable.
- Full time, flexible, on-call coverage as necessary. Hours are according to program requirements.
