Westat is an employee-owned corporation providing research services to agencies of the U.S. Government, as well as businesses, foundations, and state and local governments. Westat's research, technical, and administrative staff of more than 2,000 is located at our headquarters in Rockville, Maryland, near Washington, DC.
Westat is committed to building a diverse workforce and a culture of inclusivity, belonging and equity for all. We believe that our greatest strength draws on the different backgrounds, cultures, perspectives and experiences of our employees.
Westat is seeking a Director of Infrastructure who will serve as a thought leader in their space and inspire a team that provides critical support to our organization. This role will interface with senior management across the firm to develop and implement strategies that have a direct impact on process efficiency and competitive capabilities for the company.
This position is eligible for a hybrid work arrangement, working 1-2 days per week on-site at Westat's Corporate headquarters in Maryland.
Responsibilities include the following but are not limited to:
Job Responsibilities:
- Promote a culture of innovation, continuous improvement, and creativity within the organization, collaborating effectively with other areas of the organization to align technology solutions with business needs.
- Develop and manage Operating and Capital IT budget, ensuring alignment with business priorities.
- Oversee the design, implementation, and support for the organization’s infrastructure, including cloud technologies services, hardware, and software. Ensure security, scalability, and reliability across the organization infrastructure.
- Manage vendor relationships, contract negotiations, and technology services.
- Provide leadership and direction to Infrastructure team, consisting of server admins, data center operators, and other IT professionals, ensuring high performance and alignment with the organization goals through coaching, continuous learning, and staff development.
- Develop, monitor, and analyze key performance indictors (KPI) metrics to identify areas for improvement and reporting to senior leadership.
- Implement project management best practices and drive large scale technology initiative ensuring timely delivery.
- Develop and implement operational standard operating procedures and best practice to drive efficiencies, business continuity plans and disaster recovery plans.
- Ensure compliance with industry and regulatory requirements, including FISMA Moderate compliance.
Basic Qualifications:
- A minimum of 15 years of progressive IT services experience including 10 years of leadership experience; or a bachelor’s degree in a computer science related field with a minimum of 10 years of progressive IT services experience including leadership experience.
- Demonstrated experience in:
- Supporting enterprise infrastructure solutions
- Project management skills and ability to manage complex projects.
- Managing and negotiating with external vendors/partners
- Managing change
- Supporting enterprise infrastructure solutions
- Developing and growing talent
- Proficiency with:
- Active Directory, Entra ID, Okta and Microsoft 365Advanced understanding of storage area networks, hypervisors, and server operating systems.
- Advanced understanding of Amazon and Azure Web Services
- Creating Highly Available solutions, Disaster Recovery Planning, Systems Monitoring,
- NIST- 800-53 controls
- Windows Server, RedHat Enterprise Linux, and Ubuntu Operating Systems
- VMware vSphere
- Fortinet security products
Preferred Qualifications:
- Meticulous with excellent organization and analytical and problem-solving skills.
- Able to gather information effectively and make quick decisions.
- Able to forge trusting, consultative relationships.
- Able to navigate ambiguity.
- Able to communicate clearly and effectively with senior IT, business, and services leaders.
- Ability to explain highly technical concept in simple terms.
Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance. Subject to plan requirements, employees may participate in:
- Employee Stock Ownership Plan
- 401(k) Retirement Plan
- Paid Parental Leave
- Vacation Leave (20 days per year)
- Sick Leave (10 days per year)
- Holiday Leave (7 government holidays and 2 floating holidays per year)
- Professional Development
- Health Advocate
- Employee Assistance Program
- Travel Accident Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability Insurance
- Long Term Disability Insurance
- Life and AD&D Insurance
- Critical Illness Insurance
- Supplemental Life Insurance
- Flexible Spending Account
- Health Savings Account
This opportunity will be posted for a minimum of 5 days and applications will be accepted on an ongoing basis.
Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity or expression, or any other protected status under applicable law.
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