Job Abstract

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/ Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone ca... more details

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