Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.
At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.
Join us and help shape wherever we go next!
Advancing healthcare with heart
The Clinical Operations Specialist provides operational support as the subject matter expert for business applications, systems and tracking to initiate and execute contracts and to process payments for Clinical Research & Operations as well as Scientific Data & Communications. This role will work cross-functionally with Terumo departments such as Legal and Compliance, Finance and IT departments to provide clinical site, Medical Affairs consultant, and vendor payment reporting. The primary objective of this position is to create, maintain, and improve internal payments systems and contracting processes.
Job Details/Responsibilities
- Initiate, facilitate negotiate and maintain contracts for Medical Affairs consultants, clinical study sites and Medical Affairs vendors.
- Track and process invoices, and data capture payments for Medical Affairs consultants, clinical study sites and Medical Affairs vendors.
- Monitor project financial milestones and work order consumption of budget, and renewals.
- Collaborate with Legal & Compliance department in annual Sunshine Act Reporting for all funds related to Health Care Providers (HCPs) used for Medical Affairs initiatives. Facilitate collection of vendor data for reporting.
- Develop and manage the transfer of out-sourced site payments to an internal site payment process.
- Develop processes and work instructions to support clinical payments and contracts.
- Manage ethiXbase submissions for all CR&O HCPs, clinical sites, and vendors.
- Create and maintain clinical data system module specific to clinical site payments. Collaborate with Data Management team for system specifications and creation of reports and metrics.
- Coordinate vendor and attendee contracts, travel arrangements for CR&O and SD&C group meetings (e.g., medical advisory board, and National Principal Investigator meetings).
- Perform other job duties as required.
Knowledge, Skills and Abilities (KSA)
- Thorough understanding of standard invoicing and payments processes.
- Ability to work cross-functionally with colleagues in other departments
- Ability to recognize areas for process improvements & take proactive action to optimize processes.
- Ability to manage ambiguity and work independently.
- Self-motivated, excellent attention to detail and organizational skills.
- Skilled in MS Office Suite (e.g., Word, Excel, and Power Point).
- Ability to prioritize and escalate appropriately.
- Good interpersonal, problem solving, and communication skills.
Qualifications/ Background Experiences
- Bachelor’s degree with minimum 3 years’ experience supporting a life sciences organization with direct contracting and/or finance department experience or a similar functional area required, or equivalent combination of education, training, and relevant experience.
- Experience with payment processes preferred.
- Experience with at a medical device or pharmaceutical company (highly preferred).
- Experience in financial tracking software, preferred.
It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
