The Patient Transfer Center Nurse Supervisor is responsible for oversight and coordination of patient transfers. The Supervisor will ensure the department is managed in accordance with RWJBH system policies. The Patient Transfer Center Supervisor is responsible to oversee the prioritization of patient transfers based on acuity. It is the expectations that the PTC Supervisor supports the staff and assists in evaluating staff performance. The supervisor will provide oversight and assistance of act... more details
Job Overview:
The Patient Transfer Center Nurse Supervisor is responsible for oversight and coordination of patient transfers. The Supervisor will ensure the department is managed in accordance with RWJBH system policies. The Patient Transfer Center Supervisor is responsible to oversee the prioritization of patient transfers based on acuity. It is the expectations that the PTC Supervisor supports the staff and assists in evaluating staff performance. The supervisor will provide oversight and assistance of activities, including but not limited to, patient registration, bed placement requests, insurance authorizations and arranging patient transportation. The PTC supervisor will provide overall support to Patient Transfer Center employees by following through on employee inquiries through initial request through resolution. The Patient Transfer Center Supervisor will report to the PTC Leadership.
Qualifications:
Required:
Requires a New Jersey Professional Registered Nurse License
Requires a valid New Jersey Drives License
Requires AHA Basic Health Care Life Support HCP Certification and Advanced Cardiac Life Support Certification. Licenses and Certifications
Minimum of 5 years of experience in Health Care Nursing Management, ED or ICU patient care setting
Preferred:
Bachelor's degree in Nursing
Two years of supervisory experience
Ability to accurately type at least 40 wpm
Certifications and Licenses Required:
Requires a New Jersey Professional Registered Nurse License
Requires a valid New Jersey Drives License
Requires AHA Basic Health Care Life Support HCP Certification and Advanced Cardiac Life Support Certification. Licenses and Certifications
Scheduling Requirements:
Part-Time, Nights
7pm-7am
36 hours per week
Essential Functions:
Consistently demonstrates and supports the Patient Transfer Center mission, vision, core values and department customer service standards
Supports and evaluates staff performance of the Patient Transfer Center
Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary
Oversees planning, implementation, and development of program/initiatives for the Patient Transfer Center to promote exceptional customer service
Assist with scheduling of staff and develops team to ensure continual even functioning of departments during absences
Consults and advises management on departmental problems affecting overall operations and appropriate corrective actions
Participate in employee engagement initiatives, including compiling data and discussing trends and concerns with management
Evaluates employee performance and reinforces Standard evaluation guide and Daily Observation Report Adherence
Assists and conducts potential employee interviews and recommends candidates for open positions to maintain optimum staffing levels and operational needs. Creates and monitors education and orientation of new team members.
Performs clinical coordinator responsibilities during emergent staffing needs.
Monitors and assesses the use of hospital services by administering utilization review procedures under Federal, State and hospital guidelines.
Participates in facilitating new hire orientation
Participates in special projects and other duties as assigned
Holiday and weekend requirement
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
Medical/Dental/Vision plans
403(b)
PTO
Short & Long Term Disability
Basic Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
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