Hanover Company is looking for an experienced Assistant Maintenance Supervisor for Hanover Soma West, a luxury mid-rise apartment community on Harrison Street in San Francisco (zip code 94103). The development consists of 377 units with upscale finishes and is located in the western part of San Francisco's trendy SoMa neighborhood. The community is within walkable distance to many popular restaurants, bars, and entertainment venues, and is approximately 1/2 mile south of the Civic Center BART Station on market Street, providing easy access to San Francisco and the greater Bay Area.
The objective of the Assistant Maintenance Supervisor is to perform quality maintenance in a timely manner, perform periodic preventative maintenance programs and satisfy all reasonable maintenance requests. The Assistant Maintenance Supervisor is ultimately responsible for aspects of property management that include, but are not limited to the following:
- Follow all Hanover Maintenance and Quality Assurance standards for safety and cleanliness in routine property walks, including but not limited to the tour route, trash/dumpster/compactor areas, pool and fountain areas, landscaping, sidewalks, driveways and parking areas, and building exterior. Document any liabilities or issues in the property management software using Inspections.
- Routinely complete required logs using property management software inspections. Complete required weekly and monthly reporting to ensure compliance and standard are met according to Quality Assurance policies.
- Assist the Maintenance Supervisor in overseeing the property operations, including the completion of basic make readies and in-house duties on site as needed, including but not limited to sheetrock repairs, patches, touch up and full paints in apartments and offices, building exteriors and fencing painting repairs, shampooing carpets and common areas, and other maintenance tasks as needed.
- Complete service requests, make readies, and inspections in a timely manner.
- Follow all safety programs implemented by Hanover and local/state policy.
- Carry and answer all communications on Hanover-issued mobile device when “on-call.”
- Perform any and all duties called upon by supervisors to ensure that property operates in an efficient and economic manner.
- Take notice of and immediately report any liability problems or concerns on property.
- Represent property and Hanover professionally through dress and behavior. Respond to all emails timely and professionally.
- Review and respond accordingly to any inquiries from the Global Service and Support Team to improve overall property operations.
- Perform any and all duties called upon by supervisors to ensure that property operates in an efficient and economic manner.
Required Skills and Abilities:
- Must be able to lift 75 pounds.
- Must own personal set of tools.
- Knowledge of general maintenance, as well as comfort repairing HVAC, plumbing, appliances, electrical and pool equipment.
- HVAC Certification is required and Pool Certification is a plus.
Hanover offers competitive pay, upward mobility, a uniform allowance, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, 401(k) with company match, and flexible spending accounts.
The pay range for this position is $26.44 - $30.28 per hour. The Assistant Maintenance Supervisor is also eligible to participate in the Quarterly Maintenance Bonus Program.
