O Responsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services o Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations o Ensures safe, efficient and timely handling and transportation of all customer materials o Develops operations plans and budgets based on goals and objectives o Works with sales management to promote sales gr... more details
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DHL Express has an opening for a Station Service Manager at our Redondo Beach ,CA location. The Station Services Manager will provide operational management and support to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. He/she will ensure compliance with safety, security, regulatory, and company policies.
Salary range is between 107,900-143,800.
Key Tasks & Accountabilities:
o Responsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services
o Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations
o Ensures safe, efficient and timely handling and transportation of all customer materials
o Develops operations plans and budgets based on goals and objectives
o Works with sales management to promote sales growth by advising on customer activities and achieving specific customer call targets
o May manage, coach, and train sales representatives in smaller locations
o May ensure compliance with import/export regulations, duties, and tariffs in some markets
o Supervises two or more staff; responsible for hiring, coaching, training, and developing subordinate staff
o Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
Skill & Qualifications:
o Typically requires BS/BA and 6-8 years’ experience inrelated field, including at least 2 years of supervisory experience ormilitary leadership MOS experience
o Has extensive depth of expertise and knowledge in specializedfunctions or business areas
o A thorough understanding of specific aspects of worksupervised and practical application to problems and situationsordinarily encountered
o Develops advanced concepts, techniques, and standards
o Develops new applications based on professional principlesand theories
o Viewed as expert in functional or business area withinDHL
o Deals with cross-cultural tactical issues
o Professional certification required in some areas
DHL is an equal opportunity employer. We evaluate qualified applicants without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
