Responds to all online customer leads by phone, text, or email in a timely manner with a goal of driving the prospect to visit a community sales center. Uses of Customer Relationship Management system (SalesForce) to manage and monitor lead to walk-in conversion; performs follow-up tasks with all leads Focuses on setting community visits with engaged customers Maintains a current knowledge base of communities, home plans, available quick move-in homes, incentives, and any upcoming events per div... more details
Overview This role serves as the online representative for Beazer Homes. You will communicate with leads from the web to generate more interest in Beazer communities. This role also manages online web content for beazer.com and social media (Facebook, Pinterest, YouTube) Company Overview: Beazer Homes is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy. Primary Duties & Responsibilities Responds to all online customer leads by phone, text, or email in a timely manner with a goal of driving the prospect to visit a community sales center. Uses of Customer Relationship Management system (SalesForce) to manage and monitor lead to walk-in conversion; performs follow-up tasks with all leads Focuses on setting community visits with engaged customers Maintains a current knowledge base of communities, home plans, available quick move-in homes, incentives, and any upcoming events per division Manages division's Beazer.com presence, including: community or division promotions and incentives, floorplans, photos/videos, office hours, directions, unique selling features and availability - using Content Management System Creates social media plan for all communities within division for Pinterest and Facebook. Includes strategizing, creating, and uploading content to a Social Media portal on a monthly basis Education & Experience High School diploma or GED Sales or customer service experience preferred Some college preferred Skills & Abilities Displays excellent verbal and written skills for effective communication Fosters team environment within the Division Strong organizational and time management skills Able to adjust quickly in changing environments Self-motivated, with ability to work within a team Technical Knowledge & Experience Computer savvy Physical Requirements Typical office environment Visits to communities will be required and may periodically work from sales office This position will work Tuesday - Saturday. (Tuesday - Friday in the office and Saturday work remotely) Additional Responsibilities The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee's job duties may change at any time, in the company's sole discretion. Personal Information Collection Notice for Job Applicants In order to process your application, we will ask you to create an account and provide us with certain personal information, including your identification data (e.g. name, date of birth, driver’s license number, contact details), education information, and professional and employment history. If you have any questions about our privacy policy or would like to learn more, please visit Beazer.com/privacy, which includes a link to an additional notice for California residents and which link can also be visited directly at Beazer.com/Californiaprivacy. Equal Opportunity Employer
