The Manager of Active Student Receivables is responsible for all the critical functions related to managing active student receivables – including but not limited to:Assessing tuition and fee charges to students’ accounts, which includes assuring that over $700 M annually of gross tuition and fees is credited as revenue and debited as a receivable appropriately, and in the correct amount to the accounts of more than 25,000 unique students. Generating and posting student billing statements, which... more details
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Requirements
Manager of Active Student Receivables - Office of the Chief Financial Officer - Georgetown University
Job Overview
The Manager of Active Student Receivables is responsible for all the critical functions related to managing active student receivables – including but not limited to:
- Assessing tuition and fee charges to students’ accounts, which includes assuring that over $700M annually of gross tuition and fees is credited as revenue and debited as a receivable appropriately, and in the correct amount to the accounts of more than 25,000 unique students.
- Generating and posting student billing statements, which includes selecting the correct populations to receive statements, generating accurate statements, and managing the mass communications that are delivered to students at the time of posting billing statements to the online student account portal.
- Assessing late payment penalties, which includes selecting the appropriate accounts to penalize, and assuring that over $800,000 in revenue is properly earned and credited to Financial Affairs.
- Managing the process of accurately placing financial holds, preventing students from registering for additional semesters when they have failed to pay for current semesters.
Work Interactions and Work Mode Designation
Reporting to the Director for Student Revenue and Receivables, the Manager of Active Student Receivables is a member of a four-person team that manages the full life-cycle of student revenue and receivables, along with the Manager of Sponsored Student Receivables, the Manager of Non-Credit Student Receivables, and the Manager of Inactive Student Receivables.
The Manager provides the critical support to the Customer Service and Cashiering units on the Customer Accounts team, making sure those units are properly appraised of all receivables management activities so as to allow those units to provide optimal customer service and manage payment processing more effectively.
As well, they work very closely with Deputy and Associate Registrars to plan tuition and fee assessment, as well as with Associate Directors in the three campus Financial Aid offices to coordinate billing and aid disbursement activities.
Finally, the Manager works with personnel in student affairs, auxiliary business services, and campus finance offices to ensure proper overall assessment of charges beyond tuition and fees to students’ accounts.
This position has been designated as Telework. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
Requirements and Qualifications
- Bachelor’s degree
- Experience in a finance, accounting, or business operation
- Excellent oral and written communication skills
Preferred Qualifications
- Advanced degree
- Experience in a higher education environment
- Experience with the Banner student record system
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Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
