At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Reservation Specialist to work at E & J Gallo in Saint Helena, CA. With us, it’s all about finding the job that’s just right. Salary: $24.00-$25.00 hour Schedule: Monday – Friday, 9 am-5:30 pm Duration: 2 months, with option to extend. Why you should apply to be a Reservation Specialist: - Join a premier wine company with a strong industry standing. - Competitive salary and benefits p... more details
At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Reservation Specialist to work at E & J Gallo in Saint Helena, CA. With us, it’s all about finding the job that’s just right.
Salary: $24.00-$25.00 hour
Schedule: Monday – Friday, 9am-5:30pm Duration: 2 months, with option to extend. Why you should apply to be a Reservation Specialist: • Join a premier wine company with a strong industry standing. • Competitive salary and benefits package. • Opportunity to work in a dynamic and fast-paced environment. • Be part of a team that values outstanding customer service.
What’s a typical day as a Reservation Specialist? You’ll be: • Providing outstanding customer service, specializing in member retention and acquisition. • Developing and maintaining brand loyalty through exceptional customer service, including timely responses to customer inquiries via phone calls, SMS, and emails. • Representing Wine Club in the tasting room to build relationships with members. • Receiving, processing, and following through on wine shipments and special handling order requests. • Assisting customers with experience reservation bookings. • Responding to customer inquiries about events and experiences. • Acting as the primary point person for order management and resolving delivery and compliance issues. • Assisting with outbound calling campaigns to support visitation and drive revenue. • Collaborating with cross-functional partners and assisting with winery events.
This job might be an outstanding fit if you: • Have a high school diploma or State-issued equivalency certificate plus 4 years of retail sales, hospitality, sales administrative support, or customer service experience; OR a Bachelor’s Degree. • Are skilled in the use of MS Outlook at an intermediate level. • Have experience with Commerce 7, Wineshipping, Tock, or Twilio (experience is a plus, but willing to train).
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