Job Abstract

Phlebotomist - Laboratory Support Service Tech (LSST) functions as a professional interdisciplinary team member that performs a wide range of services in clinic and hospital-based laboratories such as specimen collection, specimen processing, waived point of care laboratory testing, and a variety of other services unique to the individual work area. The LSST is responsible for blood and body fluid specimen receipt, identification verification, processing, shipping, and storage. They facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites and accurately prepares lab specimens and containers with reagents as required for the ordered testing. LSST staff interacts with the patient, family, physicians, allied health staff, and visitors as a representative of the laboratory team. LSST staff use critical thinking skills to troubleshoot issues and prioritize workload in response to the specific needs of numerous requests. They ensure all services are carried out according to established directions and guidelines. They use various computer information systems on a daily basis and participate in quality control programs. They will assist with training and educating new employees and students. Successful candidates must be adaptable, well organized, work independently as well as with a team, and have good interpersonal skills when working with physicians, co-workers, and patients. Demonstrated ability to accurately read specimen labels and follow standard operating procedures with meticulous attention to detail. Capable of doing general troubleshooting and problem-solving regarding laboratory procedures. Physical ability required for lifting and long periods of standing. Good hearing and verbal communication skills needed. Must be able to distinguish colors. Must exercise caution to avoid potential exposure to hazards. Works flexible hours to meet workload demands and accommodates schedule changes.