Job Abstract

What makes ABW Appliances a better place to work? That’s easy! We’re vibrant, we’re growing, and we’re employee centered. With six locations across the Baltimore and DC Metro area, a 51,000+ sq. foot stocked warehouse, and a progressive leadership team, ABW is the professional choice for premium appliances. For decades, we have been the luxury appliance source for multi-family, production, and custom home builders, as well as designers, architects, and other trade professionals.

ABW Appliances, “Appliances A Better Way” is a family-owned business and has been growing into an industry leader since 1968. Our focus is on providing the best in luxury appliances, quality appliance installation, and dependable service within the Baltimore-DC Metro areas. Now we are bringing our signature high-end service to the retail appliance market, and that’s where you come in…

We are currently seeking a professional, highly motivated Appliance Sales Consultant, specializing in Business-to-Business sales. We are looking for individuals who have a love for meeting new people, developing long lasting client relationships, have a passion for kitchen design, and provide great customer service.

Position Summary:

As an Appliance Sales Consultant, you will be responsible for delivering an exceptional client experience that will develop into a book of business through client referrals and other sales leads. Guiding clients every step of the way, from the selection of premium appliances to the completion of delivery and installation. ABW Sales Consultants provide an enjoyable, efficient, and hassle-free experience for all clients who visit our Silver Spring location.

Essential Functions:

• Greeting and engaging customers, discovering their appliance needs.
• Educate clients and assure them that they are making an informed decision through the selection process based on their lifestyle and needs.
• Establish new leads and provide constant follow-up with clients to build a strong and lasting relationship.
• Provide excellent customer service for all walk-ins and appointments.
• Efficiently prepare and furnish accurate quotes for selections made.
• Work with clients to ensure that the selected appliances align with their design plans.
• Provide continuous support to all clients after the sale and completion of their project.
• Work with coworkers to maintain a pristine and organized store.
• Actively participate in store meetings and training/coaching sessions.
• Ensure you have a deep understanding of all sales promotions, store policy and procedures, and corporate policies.

• Minimum of two years’ experience in appliance sales, kitchen design, or home remodeling. Previous experience in business-to-business sales a plus.
• Ability to manage client’s expectations efficiently and effectively.
• Knowledge of Google Workspace a plus but not required.
• Ability to effectively communicate both verbally and in writing.
• Ability to Multi-task and have solid organizational skills.
• Willingness to travel: 25% (requires reliable transportation)

Position Details:

• Job Type: Full-Time, Rotating Saturdays
• Compensation:
• 1st year anticipated earnings of $60,000 (Includes $45k base salary + Bonuses)
• 2nd year anticipated earnings starting at $80,000 for committed sales consultant
• Additional income through Manufacturer Spiffs
• Benefits: ABW offers a competitive benefits package which includes medical, dental, vision, 401k with company match, short-term and long-term disability, paid leave (vacation, sick and safe leave, and holidays), and more.