We are looking for a motivated and detail-oriented Operations Professional for the North America DTC Operations team to support North America Retail Channel. As an Operations Professional, you will be focused on managing tactical aspects of the Factory House and Brand House order bank which is expected to be a $1 B business in 2020. Your Impact Daily order bank management within SAP FMS for North American Retail Channels including Aged Deliveries Tracking within DH and Zero Pick Clean Up Trackin... more details
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Purpose of Role
We are looking for a motivated and detail-oriented Operations Professional for the North America DTC Operations team to support North America Retail Channel. As an Operations Professional, you will be focused on managing tactical aspects of the Factory House and Brand House order bank which is expected to be a $1B business in 2020.
Your Impact
Daily order bank management within SAP FMS for North American Retail Channels including Aged Deliveries Tracking within DH and Zero Pick Clean Up
Tracking of deliveries and shipments by DH and Store Level vs the projections provided from partners
Utilizing SAP & BW reports to provide detailed reports to the Allocations and Merchandising teams to track processing, shipping and receipt of key orders including, but not limited to, Floor Sets, New Store Orders, and Product Launches
Partner with Allocations, Supply Chain, and Store Ops to determine the right action plan for Under Armour regarding orders and shipments when needed
Aid in the development/improvement of procedures, reports & processes
Partner with the business on New Store Order execution such delivery timing, DH ship dates and VAS updates
Assist in the research around canceled or unconfirmed units on JDA POs
Partner with the Sample Sale Project Team on the manual creation, delivery, and tracking of Sample Sale Orders each year
Occasional manual creation of STOs for Temporary or Pop Up stores or other exception situations
Provide direction on additional ad-hoc requests around delayed ATP, assortment issues, or PIR inquiries
Qualifications
Bachelor’s degree
1+ years of related Customer Service and/or Supply Chain experience
Professional written and oral communication demonstrating a courteous demeanor and desire to assist internal departments
Working experience with Microsoft Office
Availability during normal work hours (8:30 am – 5:30 pm) in order to respond promptly to business needs or requests for service and assistance
Must be detail oriented, a people person, able to prioritize tasks and able to work under pressure with multiple deadlines
Identifies and resolves problems in a timely manner. Listens to feedback and improves service
Meets time commitments to business partners
Arrives at meetings and appointments with customers on time and prepared
Workplace Location
Location: This individual must reside within commuting distance from our Baltimore office.
Return to Work Designation: 3days week in-office, the remainder of work week remote.
Relocation
No relocation provided
Base Compensation
$63,173.00 - $86,862.60 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
Benefits & Perks
Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
Under Armour Merchandise Discounts
Competitive 401(k) plan matching
Maternity and Parental Leave for eligible and FMLA-eligible teammates
Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
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