Manage technical/functional HRIS tasks, including researching and designing enhancement opportunities, user accessibility, content updates, and data quality. Performs system maintenance, including assisting with or completing the review, testing and implementation of HR system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HRIS system tables and configuration. Documents processes and results. Generates reports/queries,... more details including writing, maintaining and supporting reports and queries using appropriate reporting tools. Assists in development of standard reports for ongoing client needs. Develops data integrity protocols and security controls between HR, finance, and other internal departments. Provides technical expertise and support for the HR systems. Conducts training, including developing user procedures, guidelines and documentation. Trains clients on new processes/functionality. Trains new system users. Provides production support, including researching and resolving HRIS data/process issues, performing scheduled activities, recommending solutions or alternate methods to meet requirements. Works closely with HR to understand user requirements to identify configuration and data changes that enable the strategy and day-to-day tasks of HR and the organization. Identifies enhancement opportunities and supports technical projects to improve the HRIS user experience and technical capability of HRIS. Recommends process/user experience improvements and innovative solutions for appropriate leadership approval. Tracks and analyzes HR systems performance metrics, enhancement requests, and application issues. Utilizes leading practices to effectively anticipate, prioritize, analyze, and articulate problems, evaluate and document problem alternatives, manage constraints, and suggest interim and long-term solutions. Manages projects and process improvement, including applying change management experience to facilitate awareness and utilization. Builds project plans and ensures adherence to schedule and other specifications. Takes action consistent with available facts, constraints and probable consequences. Perform other duties as may be assigned from time to time. Anticipate and responds to customer needs; follows up until needs are met Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others’ ideas and opinions Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Use resources efficiently Search for less costly ways of doing things Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Inventa Towers (L 065) 1 Inventa Place Silver Spring 20910