Lead Technical Program Manager - Technology Resiliency
Updated: June 25
Wilmington
83.6
14mi
Job Abstract
As a Lead Technical Program Manager at JP Morgan Chase within Cybersecurity technology & Controls, you'll will be responsible for driving complex technology-related programs and projects both across the enterprise and cybersecurity line of business. This particular position will be supporting a cybersecurity -sponsored global technology significant initiative known as Firmwide Technology Resiliency Uplift. In this role you will be expected to lead and facilitate Enterprise-wide initiatives assoc... more details
As a Lead Technical Program Manager at JP Morgan Chase within Cybersecurity technology & Controls, you'll will be responsible for driving complex technology-related programs and projects both across the enterprise and cybersecurity line of business. This particular position will be supporting a cybersecurity -sponsored global technology significant initiative known as Firmwide Technology Resiliency Uplift. In this role you will be expected to lead and facilitate Enterprise-wide initiatives associated to the program's objectives.
Examples of key responsibilities will include leading initiatives across a large number of Global Technology Product Lines and Lines of Business in order to execute resiliency related initiatives including strengthening data resiliency, building public cloud resiliency, modernizing resiliency tooling, uplifting infrastructure resiliency, maturing resiliency testing, governing critical 3rd Party resiliency, and more.
Job responsibilities:
Leading and facilitating complex technical initiatives across a large community of products
Coordinating and leading Executive-level meetings/presentations
Managing program financials including developing business cases, forecasting, managing P&L, and reoccurring reporting
Escalating decisions, actions, and blockers to Executive sponsors as necessary
Organizing and leading design/architectural related discussion as necessary
Ensuring risk management strategies are followed and implemented within guidelines
Setting and defining clear objectives, milestones, definitions of done, and status
Identifying and securing program resources in a matrix-program model where necessary
Chair and facilitate program meetings attending by all levels of Management
Develop and deliver high quality Executive presentations up to and including the GT CISO, CIOs, CTOs, and CFOs as required
Prepare and maintain Program Confluence page(s), JIRA boards, program plan(s), metrics, scorecards, status reports, etc.
Required qualifications, capabilities, and skills:
Formal training or certification in Information Technology, and/or 5+ years of experience and/or exposure to resiliency practices, tools, and techniques (aka "Able to Talk the Talk")
Proficient with creation and management within JIRA, Confluence, SharePoint
Program Plan / Work Breakdown Structure creation and management using industry standard tools
Substantial IT program/project Management experience
Strong understanding of GT organization and operating practices
Experience working across multiple product lines, Lines of Business, or equivalent
Formal program/project management training or discipline required
Previous experience working with multiple technologies including but not limited to Operating Systems, Databases, Networks, Security
Experience working with both on-perm and public cloud technologies
Knowledge and/or experience working with risk management, including strong understanding of the firm's control management framework
Knowledge and/or experience working with Permit to Build / Operate processes
Preferred qualifications, capabilities, and skills:
Proven experience managing geo-graphically disbursed and culturally diverse work-groups
Extensive and proven experience with Executive-level presentation
Experience working with outside service providers, vendors, and customers
Excellent oral and written communication skills
Experience building a program from the ground-up
Experience building and leading a program Steering/Operating Committee
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