Job Abstract

About this role:

Wells Fargo is seeking a Lead Technical Solutions Consultant (Lead Business Execution Consultant) on the Merchant Services Business Transformation team as part of Consumer Lending. Learn more about the career areas and business divisions at wellsfargojobs.com .

The Merchant Services Business Transformation team’s mission is to deliver best in class payment solutions that enable our customers to effectively run their business in an environment that safeguards our customers, employees, and business.

The Lead Technical Solutions Consultant will align under the Merchant Solutions vertical and will support acquisitions of mid-size to commercial/corporate merchants. You will partner directly with the sales team as a technical expert and resource to answer questions related to the payment terminals.

A successful Lead will have direct merchant experience as a technical sales support for ecommerce payment systems, payment gateways, software developer kits, API’s, virtual terminals, B2B payments, e-invoicing, bill presentment or other related financial payment technology applications or systems.

In this role, you will:

• Lead complex initiatives including those that are cross functional with broad impact
• Act as a key participant in driving the success of the Wells Fargo Merchant Services business strategy, which is a complex as well as diverse major product line with a high impact on profitability and success
• Review and analyze complex, comprehensive, large scale and long-term business, operational, or technical challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors
• Make recommendations in complex and cross-functional situations requiring understanding of the function, policies, procedures and compliance requirements that influence and lead broader work team to meet deliverables and drive new sales opportunities
• Collaborate and consult with peers, colleagues and middle to more experienced managers to resolve issues and achieve goals

Required Qualifications:

• 5+ years of technical solution consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Technical solution consulting experience preferably with technical sales support for ecommerce payment systems, payment gateways, software developer kits, API’s, virtual terminals, B2B payments, e-invoicing, bill presentment or other related financial payment technology applications or systems
• Experience with technical sales support for cloud based POS systems and hardware
• Experience with technical sales support for semi or fully integrated card present payment systems
• Experience working with partners who offer value added services to merchants, such as workforce management, loyalty or other non-payment related services that merchants rely on to run their business
• Customer service focus with the ability to listen to customer needs and recommend solution
• Ability to develop and manage business relationships
• Ability to deliver dynamic presentations to business clients
• Excellent verbal, written, and interpersonal communication skills 
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Job Expectations:

• Willingness to work on-site at stated location on the job opening.
• This role offers a hybrid work schedule.
• Ability to travel up to 25% of the time.
• This position is not eligible for Visa sponsorship.

*Salary will vary based on work location.

New York City – Pay Range: $115,900 – $206,100 annually

• May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.

Required location(s) listed above. Relocation assistance is not available for this position.

Pay Range

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.