Job Abstract

General Purpose

Oversee fleet maintenance operations and manage vehicle maintenance programs ensuring they are executed in an efficient, safe, compliant, and cost-effective manner. Provide leadership and coordinate and direct supervisor and employee activities engaged in servicing and repairing equipment and vehicles assigned to the company.

Job Duties and Responsibilities

• Plan, manage, and monitor preventive maintenance and repair programs for all company vehicles
• Monitor and direct the shop’s operational performance and efficiency; take action to redirect activities appropriately to ensure that all repair/maintenance work is performed in a safe, efficient, and timely manner
• Verify all jobs are performed to the highest levels of quality and professionalism, meeting 3A or quality standards, and holding personnel accountable to this standard
• Write up estimates and work orders and oversee the shop’s planning/scheduling of work. Report to management on shop performance, fleet performance, and costs; implement procedures for process improvement and efficiencies
• Review and make recommendations on scope of work and specifications for major procurements related to fleet maintenance
• Perform justification and life cycle cost analyses; perform trend analyses for various vehicle performance and maintenance issues and related expenses
• Support and contribute to the development and success of warranty and policy programs for recovery of expenses
• Be a direct contact for customers, always responsive to their needs and schedules
• Assist in the development and implementation of standard operating procedures for vehicle maintenance using known best practices
• Coordinate with the shop supervisor to monitor and control inventory, supplies, and equipment levels; maintain levels as required to assure completion of all work orders without delay
• Assist in the direction of departmental activities in budget cycle requirements
• Assure timely and assertive responses to inspection findings, working closely with company safety and DOT compliance managers
• Assist in the development and leadership of short-and-long-range planning activities covering all aspects of fleet maintenance operations
• Establish or assist in the establishment of programs, policies, and procedures to attract, develop, and retain a competent and motivated workforce, including but not limited to recruiting, hiring, training, performance management, counseling, grievances, and appeals
• Maintain advanced knowledge of brakes, electrical systems, suspensions, and structural components of tank trailers and the direct repair and maintenance of
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Heavy diesel experience required
Manage team of 15 technicians with support of Supervisors
CDL preferred, but not required
Refrigeration experience a plus
Strong time management skills

Education and Experience

• High school diploma or equivalent and 5 to 8 years of experience in fleet maintenance (diesel engine, heavy equipment repair) coupled with supervisory experience
• Technical degree in the diesel engine, heavy equipment repair industry preferred
• Management experience preferred
• Certification and/or License – ASE T Master Certified preferred; Certified Automotive Fleet Management (CAFM) Financial Systems, CAFM Risk Management, and CAFM Information Management preferred; commercial driver’s license preferred

Knowledge, Skills, and Abilities

• Thorough knowledge of safe working practices, DOT, OSHA and other federal and state regulation
• Knowledge of and skill with Microsoft Office Suite and company computer systems
• Knowledge of principles and practices of supervision, training, and personnel management
• Knowledge and understanding of the financial and budgeting functions of an organization
• Able to perform root-cause problem solving
• Able to communicate clearly and effectively, both verbally and in writing
• Able to demonstrate strong customer service orientation
• Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
• Able to handle multiple tasks simultaneously
• Able to collaborate and encourage employee engagement; able to coach, develop, engage, and retain a team of employees
• Able to handle challenging or conflict situations with tact and professionalism (i.e., conflict resolution skills)
• Able to adapt to changing organizational and operational needs; able to lead others through change
• Negotiation skills (vendor agreements)
• Must be able to read, write and speak English

An Equal Opportunity Employer