1. Implement new systems, enhance and/or upgrade existing systems, system optimization, new feature/function implementation 2. Analyzes, diagnoses, and implements system and process changes .. Acts as the application subject matter expert (SME) when assigned to project teams .. Ensure system changes follow change management procedures and protocols .. Works with cross functional teams and Cooper clients by providing education on system functionality, and configuration of new tools to increase en... more details
Applications Analyst II
LocationUS-NJ-Camden
Job ID
19966
Category
Professionals
Shift
1
Type
Full Time
Department Name
IT Clinical 1 Federal Street
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
GENERAL 1. Implement new systems, enhance and/or upgrade existing systems, system optimization, new feature/function implementation 2. Analyzes, diagnoses, and implements system and process changes. 3. Acts as the application subject matter expert (SME) when assigned to project teams. 4. Ensure system changes follow change management procedures and protocols. 5. Works with cross functional teams and Cooper clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. 6. Consistently meets project deadlines and goes the extra mile to ensure dates are met.
SUPPORT 7. Serves as a liaison between end users, subject matter experts and technical support 8. Provides on-call support 24/7 9. Monitors queues, event logs and brokers and performs maintenance as required 10. Monitors interfaces with external systems 11. Creates ad hoc reports per user specifications 12. QA/triage tickets
TESTING 13. Develops, plans and executes testing for supported applications 14. Creates and maintains test scripts in support of new installations, projects, and/or system updates.
DOCUMENTATION 15. Maintains support documentation, service desk routing, and knowledge base entries. Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams. 16. Documents and revises system design procedures, test procedures, and quality standards
Scope, Purpose, and Frequency of Contacts: Frequent interaction with IT staff and end-users, including health system staff, management, or physicians.
Experience Required
3-5 years required
3-5 years relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary
Education Requirements
HS required, Bachelors preferred
Business, Data Analytics, Information Technology/Systems, Healthcare preferred. 3-5 years relevant clinical, certification, and/or technical experience will be considered in lieu of degree.
License/Certification Requirements
Application specific certification/proficiency within 90 days of hire
Preferred
RN, PT, OT, MA, LPN. Healthcare experience in hospital, medical practice, or health system.
Special Requirements
Required
Excellent written and verbal communication. Ability to effectively translate IT terminology and processes with key stakeholders. Strong customer service skills. Ability to multitask in high pace work environment.
Refer this job to a friend
Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact HRRecruitment@CooperHealth.eduViewApply StartCompleted
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
