Job Abstract

SUMMARY DESCRIPTION:
Under general supervision, performs varied office and secretarial work for managers and staff at a designated Department of Transportation office. The class consists of positions serving as the principal office support for supervisory staff at busy depot office. This level deals with matters requiring research, investigation or analysis, and consideration of several variables before acting. Employees exercise considerable initiative by anticipating requirements of manager and staff for information, assembling information for reports coming due, and tracking events or situations to keep managers and staff informed. Employees ensure either personally or through others that office support is available on a timely basis to serve staff, that adequate supplies are on hand, and that equipment is in good condition. The work requires an understanding of departmental and divisional organization, subunits and MCPS functional relationships. Computer skills and software knowledge are a normal requirement of this position.

CERTIFICATE LICENSE:
None

KNOWLEDGE, SKILLS, and ABILITIES:
Knowledgeable of MCPS organization and functions, office policies and regulations. Considerable knowledge of business English, spelling, general vocabulary, and arithmetic; considerable knowledge of modern office practices, procedures, and equipment; working knowledge of the general organization and functions of the major units of MCPS. Ability to keep complex records, assemble and organize data and to prepare reports from such records; ability to compose memoranda and letters from general instructions; ability to carry out continuing assignments on own initiative; ability to take rapid and accurate notes from individuals or group meetings may be required for some positions. Ability to effectively utilize the MS/Office suite for all service center tasks. Skill in the proficient operation of desktop/laptop computers. Good oral and written communications and human relations skills. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).

EDUCATION, TRAINING, and EXPERIENCE:
High School or GED diploma required. Associates degree preferred. Minimum two years of experience with in a busy office environment which included some supervisory experience. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.