Contributes to completion of specific programs and projects. Applies mathematical calculations to recommend solutions to technical problems of high complexity. Models and evaluates the potential impact of data changes. Reviews tickets for potential reconciliation. Reviews tickets for adherence to Ticketing handling rules. Coordinates efforts on Focus SLAs to ensure tickets are worked/updated prior to SLA expiration. Develops innovative strategies and quantifies the competitive performance ... more details
Systems Administrator - SLA Command Center (Data Analyst)
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
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At CACI, our philosophy of employee development and advancement rests on a cultural foundation of providing unlimited and equal opportunities for growth, recognition, and rewards. We provide the environment, support, and responsive, available management to nurture and stretch your abilities. We also offer a career mobility program to make it easy to build a dynamic career at CACI and offer flexible work schedule arrangements to support work/life balance.
CACI’s NEW Flexible Time Off (FTO) policy allows employees to take vacation as needed, without a set number of minimum or maximum days. It is available on day one of employment! CACI has been named one of Fortune magazine’s World’s Most Admired Companies and has been named an Energage Top Workplace USA for 2023!
CACI also has more than 20 Communities of Practice to share and gain skills and knowledge regarding various technologies and topics including SAP, Salesforce, Agile Development, and many more. The associated Learning Academies provide training and certifications to gain additional skills and build your brand. With over 25,000 employees worldwide, CACI has been named a Best Place to Work by the Washington Post.
CACI's Global Enterprise Services program is seeking a Systems Administrator - SLA Command Center (Data Analyst) to support its Maryland customer.
What You’ll Get to Do:
Contributes to completion of specific programs and projects.
Applies mathematical calculations to recommend solutions to technical problems of high complexity.
Models and evaluates the potential impact of data changes.
Reviews tickets for potential reconciliation.
Reviews tickets for adherence to Ticketing handling rules.
Coordinates efforts on Focus SLAs to ensure tickets are worked/updated prior to SLA expiration.
Develops innovative strategies and quantifies the competitive performance of the organization's operations and/or markets.
May coach and review the work of less-experienced professionals.
Analyzes organizational data and conducts advanced statistical analysis.
Performs additional duties as assigned
You’ll Bring These Qualifications:
These Qualifications Would Be Nice to Have:
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever-vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
The proposed salary range for this position is:
$66,100 - $135,600
