Responsible for the check-in process for patient arrivals Responsible for Work queues and In-baskets in EMR Review and collect balances, including copayments and outstanding balances Receives, sorts, and files documents where appropriate Handles incoming and outgoing phone calls and fax messages in a timely manner Follows all department procedures relating to new and established patients Responsible for verifying insurance eligibility and benefits and making appropriate updates as needed Ensures... more details
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.
TheAssociate Patient Care Coordinatoris responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions.
Hours:Monday - Friday, 7:00AM - 4:00PM
Location:7000 Boulder Ave, Highland, California
Primary Responsibilities:
- Responsible for the check-in process for patient arrivals
- Responsible for Work queues and In-baskets in EMR
- Review and collect balances, including copayments and outstanding balances
- Receives, sorts, and files documents where appropriate
- Handles incoming and outgoing phone calls and fax messages in a timely manner
- Follows all department procedures relating to new and established patients
- Responsible for verifying insurance eligibility and benefits and making appropriate updates as needed
- Ensures the appropriate use of patient and other company related forms
- Ensures the proper collection and posting of payments on accounts and issues receipts
- Required to accurately balance collected monies and securing funds at all times
- Notifies appropriate personnel of entity records that need to be combined or deleted
- Schedules patients for appointments in accordance with scheduling criteria
- Performs electronic medical records functions
- Ensures the adherence to processes as dictated by policy, procedure, and the Registration Manual
What are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at:http://uhg.hr/uhgbenefits
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED (or higher)
- 1+ years of customer service experience
- Basic level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications:
- 1+ years of experience with medical office processes
- Bilingual (English / Spanish)
- 1+ years of related work experience including data entry
- Prior experience with EMR computer applications
California Residents Only:The hourly range for California residents is$16.00 to $28.27per hour.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.UnitedHealth Group complies with all minimum wage laws as applicable.In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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