Acts as a resource for employees and managers, providing timely and accurate responses to inquiries regarding HR programs, policies and procedures. Assist employees with navigation of HR policies, procedures, programs, informational sites and systems. Delivers a smooth, effective, and superior onboarding experience for all incoming GDC Americas new hires and transfers. Conducts comprehensive and engaging New Hire Orientations for all incoming GDC Americas new hires and transfers. Maintains o... more details
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The Senior Human Resources Administrator plays a vital role in supporting the smooth and efficient operation of the Human Resources function. This position serves as a point of contact and first-level support to NTT GDC Americas employees and leaders related to a variety of HR-related inquiries. Plays a critical role in maintaining efficient HR processes, improving service delivery, and enhancing the overall employee experience. Provides superior customer support to NTT GDC Americas employees and leaders.
Working at NTT
ESSENTIAL DUTIES & RESPONSIBILITIES
Acts as a resource for employees and managers, providing timely and accurate responses to inquiries regarding HR programs, policies and procedures.
Assist employees with navigation of HR policies, procedures, programs, informational sites and systems.
Delivers a smooth, effective, and superior onboarding experience for all incoming GDC Americas new hires and transfers.
Conducts comprehensive and engaging New Hire Orientations for all incoming GDC Americas new hires and transfers.
Maintains organized employee records, including highly confidential documents, correspondence and other records. Conducts audits and corrects information as necessary.
Process various employee life cycle transactions in HRIS applications, ensuring data accuracy for all employee records.
Responsible for the offboarding process, including generating and delivering termination documentation to exiting employees.
Escalates inquiries or issues as appropriate, providing clear communication to management and employees on facts, status, and resolution to said issues.
Provides administrative support for HR programs, processes, procedures, and projects.
Participates in projects aimed at streamlining procedures, implementing best practices, expanding centralization, and leveraging technology to enhance efficiency and service quality.
Collaborates with all functions within HR, including Payroll, Benefits, Compensation, Talent Acquisition, HR Business Partners, HRIS and Employee Engagement, as well as cross functional stakeholders in IT and Finance.
Handles information of a highly confidential and critical nature with the utmost discretion.
Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
General understanding of HR Operations, including but not limited to benefits, compensation, payroll, HRIS and compliance.
High level understanding of HR processes.
Developing ability to think critically, problem solve and take an analytical approach to work with close attention to detail.
Ability to remain open-minded and self-confident
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Basic knowledge of federal, state and local laws and regulations for each jurisdiction where employees work and reside.
Good interpersonal skills and ability to build relationships with peers and individuals at all levels of the organization.
Good oral and written communication skills.
Ability to be highly confidential.
Proficient with Microsoft Office 365 (O365), including Microsoft Teams, Works, Excel, Power Point and Outlook.
Able to be collaborative in a team environment.
#GlobalDataCentersCareers
EDUCATION & EXPERIENCE
Bachelor’s Degree or equivalent education and/or work experience required.
Minimum 2-3 years of Human Resources and administrative experience.
Advanced proficiency with MS Office Suite (Word, Excel, PowerPoint, Project, Outlook).
Experience with HRIS (Workday) is preferred.
PHYSICAL REQUIREMENTS
Remain stationary for long periods of time
Operate computer, peripherals, and other office equipment
Perform work during US business hours and time zones
WORK CONDITIONS & OTHER REQUIREMENTS
Onsite at Sacramento Data Center location for approximately 5% of time
95% of time perform work from a remote location with stable internet connection
Support administrative activities such as mail distribution, posting communication materials, events and meeting coordination on site as needed at our Sacramento data center
This position requires work to be done primarily remote, with some time onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance with local state and federal ‘Wage and Hour’ requirements.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
Skills Summary
Communication, Data Management, Employee Handbooks, Human Resources Information Systems (HRIS) Administration, Human Resources Processes, Prioritization, Time Management
Workplace type:
Hybrid Working
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
