Job Abstract

Under moderate supervision, the PBX/ Call Center Representative answers a multi-incoming computerized PBX system and directs calls to the appropriate extension, department or individual. Responsible for monitoring and responding appropriately to medical emergency alarms, fire, and equipment failure.

Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Jude Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• H.S. Diploma or GED
• 1 year Answering service background, or professional switchboard operation.
• Experience with heavy call traffic, multi-incoming and outgoing lines.

Preferred Qualifications:

• 2 years experience with computerized switchboard operation.
• Experience in a healthcare environment.
• 1 year PBX Operator

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.