About the Role. The Services Sales Account Manager 2 will conduct assigned sales and account management activities to grow the Oracle professional services business in alignment with the division's business plans and sales goals. What You'll Do Develop and maintain assigned client, customer, and partner relationships. Educate assigned clients, customers, and partners on DLT core value services. Conduct basic research to identify opportunities. Monitor and manage progression of customer engagemen... more details
About the Role
The Services Sales Account Manager 2 will conduct assigned sales and account management activities to grow the Oracle professional services business in alignment with the division's business plans and sales goals.
What You'll Do
Develop and maintain assigned client, customer, and partner relationships
Educate assigned clients, customers, and partners on DLT core value services
Conduct basic research to identify opportunities
Monitor and manage progression of customer engagements using trackers and other tools
Find and contact potential sales prospects
Develop and report monthly sales activity documentation – Sales Plays, etc.
Collaborate with the New License Sales teams as needed to provide value with a "one-stop" sales and implementation solution
Identify key integration/implementation partners to align with New License Sales for "Go-To-Market" repeatable solutions.
Conduct general lead generation and sales activities
Make calls to potential customers to discuss assigned plans and directions that may include professional services
Leverage DLT resources, including market executives and technologists to support assigned client growth objectives
Participate in sales and marketing activities to promote service offerings
Manage, document, and forecast a pipeline of opportunities to drive retention and growth of business with DLT
Conduct client and customer success activities to retain and build business
Investigate and resolve client and customer issues as they arise
Document quotes and other sales activities accurately in company CRM
Track all opportunities to support attainment of sales goals
Manage agreements and credit terms as needed
Execute Business Planning Objectives – Internal Team and Client/Partner Joint Business Plans
?What We're Looking For
Education: College Degree or equivalent work or military experience
Experience(s): 2-4 years of sales experience, 2-4 years of general business experience, 2-4 years of customer service experience and/or team leadership experience; 1-2 years of previous job experience with public sector procurement process; Demonstrated ability to achieve sales activity and financial metrics
Knowledge, Skills, Abilities: Good written and verbal communication skills, strong attention to detail, MS office skills: Comfortable with basic functions of Word, PowerPoint, and Excel
Preferred Qualifications: Proactive learner, Resilient, Problem-solving mindset, Self-starter who exhibits attention to detail and organizational skills, Team player capable of working collaboratively with peers and client teams, Dedicated to continuous personal and company improvement
What’s In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
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