Job Abstract

Salary Range: $24.1000 - $37.0500 /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

Under the supervision of the RN Care Manager, the Care Manager Assistant performs essential duties to the provision of Care Management for Hoag Hospital and its affiliates (the “Organization”). The Care Management Assistant implements patient discharge plans, assists with coordination of clinical utilization review, and makes third party payer notifications in support of nursing and social work staff on the Care Management team. The Care Management Assistant also interacts with representatives from insurance companies, health maintenance organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies. The Care Management Assistant displays and practices a work-style reflecting the mission, vision and values of the Care Management team, as well as the Organization. Participates in the continuous quality improvement process. Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventive maintenance.

Qualifications - Education, Training and Experience:

Required

• High-School graduate or equivalent.

• One-year administrative assistant or clerical experience.

Skills or Other Qualifications:

Required

• Self-directed individual with ability to prioritize multiple tasks and meet deadlines, excellent attention to detail, and maintain a high level of work quality.

• Strong team player with excellent oral, verbal and presentation communication skills.

• Proven ability to interface with all customer levels (physicians, Organizational staff, insurance companies, patients and family members).

• Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems.

• Basic knowledge of medical procedures and terminology.

Preferred

• Qualified bilingual or multilingual candidates.

Schedule: Sunday, Monday, Tuesday 8:00am-4:30pm

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.