The role of the Hard Services/ Maintenance Manager will involve both strategic and tactical responsibilities, supporting Sr. Facility Manager in managing and operating the properties in alignment with client directives and JLL's standards and procedures. Our primary objective is to deliver the highest level of client service to our pharmaceutical client. What your day-to-day will look like: The primary responsibility of the Hard Services/ Maintenance Manager is to efficiently plan, schedule, and... more details
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves: The role of the Hard Services/Maintenance Manager will involve both strategic and tactical responsibilities, supporting Sr. Facility Manager in managing and operating the properties in alignment with client directives and JLL's standards and procedures. Our primary objective is to deliver the highest level of client service to our pharmaceutical client.
What your day-to-day will look like:
- The primary responsibility of the Hard Services/Maintenance Manager is to efficiently plan, schedule, and maintain Statement of Work (SOW) services throughout the site. This includes providing strategic direction and ensuring compliance with all JLL and client safety procedures.
- The Manager will have a strong understanding of engineering design and operational aspects of building systems and equipment, and will work towards maintaining, updating, and improving the operational efficiency of the Computerized Maintenance Management System (CMMS) in collaboration with the Reliability Engineer and System Owners.
- Identifying opportunities for cost savings within the maintenance program while ensuring 100% uptime for critical areas is a key objective. Furthermore, the Manager will develop and maintain positive client relationships through diligent work and effective communication.
- Building strong partnerships with clients and other departments, resolving conflicts related to personnel, and holding non-performers accountable through JLL Human Resources and Senior Management are additional responsibilities. Ensuring that employees are trained in relevant procedures, safety principles, and environmental regulations through platforms like Success Factors and Q-metis is essential.
- The Manager will also monitor and review work order metrics, scheduling, and preventive maintenance programs to ensure pre-determined standards are met. Action will be taken to address any outstanding Service Level Agreement (SLA) gaps, with a focus on driving innovation and process improvement to maximize resources and achieve optimal results.
- The Manager will frequently collaborate with the BMS Engineering department on construction activities, such as tenant renovations and capital projects.
Work Schedule
Dayshift + On Call Availability Required
Desired or preferred experience and technical skills:
- Strong Maximo experience
- Strong mechanical experience
- Previous experience working in life sciences environment desired.
Required Skills and Experience
- A minimum of seven (7) years of technical experience in various aspects of building engineering, with a particular emphasis on Planning and Scheduling, Stockroom Services, and Contracted Services. However, relevant education can be considered in lieu of experience.
- Strong knowledge of building systems, preferably with experience working with Computerized Maintenance Management Systems (CMMS), Building Automation Systems (BAS), and controls.
- A client service-oriented attitude, with a focus on providing exceptional service to clients.
- Excellent verbal and written communication skills to effectively interact with clients, colleagues, and other stakeholders.
- Strong organizational and prioritization skills to manage multiple tasks and responsibilities effectively.
- Proficiency in advanced computer skills and office software to efficiently perform job tasks.
Estimated compensation for this position is:
110,000.00 – 120,000.00 USD per year
The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
On-site –North Brunswick, NJ
Job Tags:
Accountability, Accountability, Advanced Planning and Scheduling (APS), Architectural Engineering, Automation Systems, Biopharmaceutical Industry, Build Automation, Building Automation Systems, Client Relations, Client Relationship Management, Communication, Computerized Maintenance Management Systems (CMMS), Computer Literacy, Construction, Cost Savings, Directives, Engineering Design, Ensure Compliance, Life Sciences Industry, Maintenance Management, Maintenance Management Systems, Multitasking, Operational Efficiency, Oral Communications, People Management {+ 15 more}
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible and Remote Work Arrangements may be available
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This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Accepting applications on an ongoing basis until candidate identified.
