1. Utilizes expertise to design, build, install, modify and test application software to support and optimize operational work processes. Keep abreast of current technology, software and hardware and promote change processes. Analyzes functionality and tests new releases to determine best use by end users; investigates preferred choices of end users. 2. Provides problem solving, troubleshooting, and code debugging of simple and intermediate issues at the technical, interface and application leve... more details
1. Utilizes expertise to design, build, install, modify and test application software to support and optimize operational work processes. Keep abreast of current technology, software and hardware and promote change processes. Analyzes functionality and tests new releases to determine best use by end users; investigates preferred choices of end users.
2. Provides problem solving, troubleshooting, and code debugging of simple and intermediate issues at the technical, interface and application levels. Identifies root-cause and recommends changes. Escalates complex issues as necessary. Understands integration between various applications and functionality within those applications. Serves to assure full integration of applications and devices utilizing interfacing standards and vendor provided utilities
3. Interacts with users to assure system is operating and performing according to specifications. Collaborates with other Applications Analysts, IT, the vendor, department staff, and other team members to provide technical and clinical support.
4. Adheres to St Barnabas Health technology, coding, and naming convention standards, as well as change control process and procedures.
5. Assists with defining and documenting user requirements and system scope. Reviews and collects information regarding potential system enhancements.
6. Recommends best practice workflows and develops business plans for automating and optimizing processes that transform and improve clinical care and patient safety.
7. Maintains and deploys understanding of system development and project management methodologies in assessment, planning, design, workflow analysis, timelines, and testing, during implementation, optimization and ongoing operations.
8. Executes assigned tasks in the project plan for the installation of hardware, software, networks, physical site, training environments and test environments for the initial and subsequent implementations.
9. Analyzes data conversion needs and ensures that data coming across interfaces into applications meets business requirements.
10. Participates in the on-call responsibilities for this position as required.
11. Other duties as assigned.
Education Required
Bachelors Degree and/or equivalent work experience related to roles and responsibilities described above.
License(s) Required
Experience/Skills Required
MINIMUM REQUIRED QUALIFICATIONS:
Technical aptitude for information services technology in environment being supported.
Effective interpersonal written and verbal communication skills.
PREFERRED QUALIFICATIONS:
Bachelor’s degree in Computer Science, Business Administration or Engineering; or a Science degree with an orientation toward automation and process improvement; or approved equivalent combination of education and experience.
Two (2) years experience as an Associate Applications Analyst
Two (2) years supporting or maintaining a system application, providing direct user support and application testing.
PREFERRED CERTIFICATIONS, BADGES, PROJECT, OR BUILD EXPERIENCE:
Epic Client Systems Administrator
Epic Client Systems Administrator: Hyperspace Certification
Epic Client Systems Administrator: MyChart, MyChart Mobile, and EpicCare Link Certification
Epic Client Systems Administrator: BLOB, Business Continuity Access, and Printing Certification
Epic Client Systems Administrator: Hyperspace Web, Interconnect, and System Pulse Certification
Epic Client Systems Administrator: Care EveryWhere Certification
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