As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT’s 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT’s residential customers. A day in the life of a Smart Home Consultan... more details
Position Overview
As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT’s 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT’s residential customers.?
A day in the life of a Smart Home Consultant looks like this:?
Build relationships between new customers and the ADT brand and product portfolio
Complete in-home consultation and assessment ?
Perform installation and activation of equipment – including home security camera, security hardware, and IoT and smart home devices
Complete customer onboarding and education of key products and services
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
High School diploma or the equivalent?
Valid driver's license
When you commit to ADT —we commit to you. Our employees receive a comprehensive, full benefits package that includes:??
Comprehensive paid training program
Full benefits on the 1st of the month after 31 days of employment
Health?= Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
Future?= 401(k) with employer matching?
Life?= Paid vacation time
Company vehicle provided?
Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
Tuition reimbursement
Employee Referral bonuses – when you refer a friend or family members
Pay and Benefits Disclosure
The pay rate for this role is $18.70 an hour plus commission and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
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