Job Abstract

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 66 million monthly active users (MAU) across more than 150 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

The IT team is focused on enabling Life360 staff to have the tools, support, and equipment they need to be successful. The IT team is responsible for helpdesk, employee permissions management, hardware support, supporting in-office technology (yes, we still have offices!), and business applications.

Reporting to the IT Manager, this role will support day-to-day automations, work to build scalable long-term automation and assist team members in a fast-growing, remote-first company, and will form part of the global IT Operations team.

The US-based salary range for this position is $125,000 to $165,000. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

• Design and implement SOX Control Automation that removes or reduces the manual work required of IT and Control Owners. Work across the business to understand where inefficiencies can be corrected with automation.
• Build automation between disparate systems, both internally developed and external tools, to support business efficiency. Utilize API integration and code-less tools to build scripted automation from the ground up.
• Help build tools that support our move toward role-driven access controls and governance.
• Support and extend existing automation. Recommend improvements to automation where necessary.
• Extend our existing workflow systems (Jira, GitHub, AWS, etc) to introduce automation touch points that remove manual tasks.
• Work with the compliance team to design time and need-based automation triggers to ensure compliance-related controls are executed correctly and on schedule.
• Maintain comprehensive documentation for automation processes, workflows, and configurations.
• Act as a top escalation point for incoming Help Desk requests.
• Participate in on-call rotations.
• Develop automated monitoring solutions to detect and address issues proactively.
• Mentor team members on best practices, building efficiently, and scalability.

• Be a result-driven, strong critical thinker.
• Have a deep understanding of API functionality.
• Deep understanding of tools such as Postman, Tray, Zapier, GAM, OIG, Terraform, and Okta Workflows.
• Good working knowledge of programming concepts, able to describe a solution in pseudo-code before implementation, or having a preferred language for this work.
• Demonstrable experience in Okta, AWS, Google Workspace, GitHub, and Atlassian administration and integration.
• Previous experience implementing RBAC.
• Good communication skills and ability to create training materials and stand-alone documentation
• The following are preferred: Okta Workflows Certification, Tray Build Practitioner Certificates, Groovy/ScriptRunner experience, Scripting experience (any language)

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

• Be a Good Person - We have a team of high integrity people you can trust.
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families.
• High Intensity, High Impact - We do whatever it takes to get the job done.

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

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