Job Abstract

Requisition ID

2024-109978

# of Openings

3

Category (Portal Searching)

Front Office Operations

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

­­­­­­­­­­­­­The Guest Services Parking Attendant assists the Guest Services team to provide memorable guest experiences by engaging with guests to answer questions about parking services, in addition to partnering with the Bellpersons to maintain flow of service.

*This is a seasonal position with an anticipated end date of September 15, 2024.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain an atmosphere of pleasant hospitality including clear communication with guests, staff and management.

• Responsible for maintaining knowledge of resort happenings and information to answer guest questions.

• Monitor the number of cars that enter and exit the lot

• Assist guests with parking questions

• Answer questions from patrons.

• Dispatch bellpersons to service requests.
• Accurately hand out valet keys.
• Log all requests on job log with neat and legible writing and include times and bellman assigned.
• Ensure the daily line-up is present and rotation assignments are being met.
• Ensure daily activities sheet is on clip board and drive-in’s highlighted.
• Ensure laundry orders are picked up and delivered to housekeeping.
• Ensure there are adequate supplies and tickets at the desk.
• Practice Safety within the work area and always be cautious of your surroundings.

This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties may be assigned.

QUALIFICATIONS, EDUCATION, EXPERIENCE AND TRAINING:

To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication and customer service skills.
• Must be able to perform well under pressure and be able to multitask and prioritize jobs; or equivalent combination of education and experience.
• Must be 18 years or older.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Pay Rate: $19.00 per hour

Omni Hotels & Resorts is an equal opportunity employer - vets/disability.The EEO is the Law poster and its supplement are available using the

following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please

send an email to applicationassistance@omnihotels.com.