About Us: Air Systems Inc. is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Air Systems Inc. is a TOTAL FACILITIES SOLUTION for HVAC, Architectural Sheet Metal, Preventive Maintenance & Service, Electrical, High Purity Process Piping, Plumbing, Building Automation Systems and Energy Solutions. Service Dispatcher Responsibilities... more details
About Us:
Air Systems Inc. is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Air Systems Inc. is a TOTAL FACILITIES SOLUTION for HVAC, Architectural Sheet Metal, Preventive Maintenance & Service, Electrical, High Purity Process Piping, Plumbing, Building Automation Systems and Energy Solutions.
Service Dispatcher Responsibilities Include:
• Answering customer calls for service
• Dispatching technicians for service
• Processing the service call paperwork
• Maintaining timely communication and responding to all customers
• Maintaining direct communication with field personnel
• Ordering parts for service calls and issuing purchase orders, completing required data entry
• Closing out service call paperwork and verifying all charges and costs, and accurately completing the final billing
Qualifications/Skills and Knowledge Requirements:
• High School Diploma or GED Required
• 2+ years hands on customer service experience
• Proficient on MS Office Suite
• Attention to Detail
• Be able to multi-task
• Excellent Organization
• Ability to problem solve
• Excellent oral and written communication
• Team Player
• Flexible
• Able to work in a fast-paced environment
• Previous experience in dispatch role or construction industry a +
California is an “At Will” state. Employment with Air Systems an EMCOR Company is not for a specific term and it can be terminated by either the employee or Air Systems an EMCOR Company, with or without cause, and with or without notice at any time.
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Compensation Range: $31.00 - $32.00
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