Meet with customers and determine their needs for repair and/or service of their vehicle issues. Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and update customers frequently. Increase profitability by maximizing sales & executing retail promotions. Oversee technician... more details
Here at Airport Marina Honda, we are strong advocators of career growth, and our employees can attest to that! Several employees grew their careers. Our General Manager started as a Sales Manager and moved up to General Sales Manager before being promoted again. Another example was one of our current Finance Managers started in Sales. We advocate "Promote Within" as much as possible. Currently we are seeking employment for Service Advisors positions and welcome all candidates with vehicle repair backgrounds and selling capabilities. If you have a welcoming personality, dedication to your job and strive to perform at your best, Please come and join our team!
What We Offer
Commission based pay - $4,000 - $7,000 per month based on experience and performance
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Discounts on products and service
RESPONSIBILITIES
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
REQUIREMENTS
High school diploma or equivalent
Valid commercial driver’s license & clean driving record
Accredited training in service advisor skills, customer satisfaction and quality control
Automotive service advisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
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