The Panther Group is currently seeking a detailed and initiative-taking Application Analyst for a temporary position to join our dynamic team in New York, NY. Application Analyst????? You will work closely with various units within the Clinical Research institution, including Human Resources, Clinical Research Operations Staff, as well as external biopharmaceutical clinical trial monitors and auditors, utilizing a RED - Cap data base and Microsoft Excel files for establishing secure remote acces... more details
The Panther Group is currently seeking a detailed and initiative-taking Application Analyst for a temporary position to join our dynamic team in New York, NY.
Application Analyst?????
You will work closely with various units within the Clinical Research institution, including Human Resources, Clinical Research Operations Staff, as well as external biopharmaceutical clinical trial monitors and auditors, utilizing a REDCap data base and Microsoft Excel files for establishing secure remote access to the Electronic Health Record system. This role focuses on providing comprehensive support, troubleshooting, and training to ensure seamless application performance and user satisfaction. EXPERIENCE:
Proven experience as an Application Analyst or in a similar role.
Proficiency in Microsoft Office Applications 365 (Excel, PowerPoint, Word, Outlook): Prefer the candidates have exposure to REDCap Application or similar Clinical application experience.
Strong critical thinking skills with the ability to troubleshoot and resolve technical issues.
Strong customer facing & external customer experience with excellent communication skills. Able to handle Clinical & Auditor question, complaints, etc.
Ability to multitask effectively and manage multiple priorities.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Diligence and good people skills.
Basic experience in operations management.
DUTIES:
Provide daily support and troubleshooting for software applications used across the organization.
Maintain and update all phases of the monitoring set-up process using various systems and applications such as (MATS, PIMS, and MSK informatics ticketing system), and applications such as Excel and REDCap. (Strong Excel experience would be acceptable, client willing to train on REDCap as long as they have strong Excel exp.)
Monitor the Monitor Support Email inbox and manage incoming emails accordingly.
Assist in problem solving, troubleshooting techniques and issue resolution.
Provide 100% service to both clinical research staff and external monitors and auditors involved in request, setup, and training processes.
Function as the liaison between HR, Helpdesk, and the Health Informatics Team during monitor and auditor configuration setup.
Assist in training end-users on application functionalities and best practices when requested.
REQUIRED:
Experience with REDCap or similar applications (Excel).
Background in clinical research or related fields - dealing with internal and external Stakeholders.
Adaptive learner with the ability to adjust to and master new software and systems.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.