Job Abstract

Oversees the day-to-day operations of employee benefits programs, including health, wellness, dental, vision, life, STD/ LTD and retirement plans. Manage relationships with benefits vendors and brokers. Supports the design and administration of employee recognition program. Review program effectiveness and recommend enhancements. Manages the reconciliation and processing of all vendor invoices. Works with vendors and Payroll to resolve discrepancies and ensure proper billing. Maintain accurate... more details

As part of the Total Rewards team, the Associate Manager of Benefits/Total Rewards Operations and Administration is responsible for overseeing the smooth and efficient operation of compensation, benefits, wellness, and recognition programs, maintaining compliance with regulations and internal policies.
The ideal candidate will have a strong foundation in benefits, an analytical mindset, be methodical in their approach, possess excellent communication skills and a passion for delivering exceptional service and employee experiences.
This role provides exceptional service and support to Total Rewards, HR, Employees and Managers as it relates to reporting, plan provisions/updates, new programs, vendor invoicing, and general inquiries.
This role supports adherence to data privacy, relevant regulatory requirements, compliance reporting and policies as appropriate.

Responsibilities:

• Oversees the day-to-day operations of employee benefits programs, including health, wellness, dental, vision, life, STD/LTD and retirement plans. Manage relationships with benefits vendors and brokers.
• Supports the design and administration of employee recognition program. Review program effectiveness and recommend enhancements.
• Manages the reconciliation and processing of all vendor invoices. Works with vendors and Payroll to resolve discrepancies and ensure proper billing. Maintain accurate records of benefit transactions. 
• Manages and maintains benefit information for all employees through the HR system, including editing employee benefits and assisting with escalated benefit issues. Applying systematic auditing to ensure data integrity within the system and vendor records. Maintains vigilant monitoring of file feeds between HR system and vendors.
• Responds to escalated service requests primarily serving US employees and serves as liaison for the HRBPs in South America.
• Ensures compliance with all applicable federal, state and local regulations, including ERISA, COBRA, HIPAA, FMLA another relevant laws.
• Manages distribution and submission of ACA forms along with annual required documents, including 5500, SAR, CMS (Medicare/Medicaid Services Credible Coverage), and other required documents.
• Works with third party vendor to process direct billing for any employees that is on LOA or & COBRA management, including distribution of annual Open Enrollment materials.
  • Monitor file feeds between HR system and vendors to ensure data integrity.
• Submits Payroll updates/reconciliation to Payroll Team by deadlines, including prorated benefit premiums due to LOA, new hire, termination, etc. Completion, distribution, and submission of ACA form.            
• Manages the reconciliation and processing of all invoices.
• Assists with recognition program administration.
• Creates Drafts and maintains TR articles.
• Serve as a backup supports for equity administrator
• Serve as Support to and 401k administration. Assists with annual 401k audit and form 5500 filing.
• Performs other tasks and assignments as needed and specified by management.  

Qualifications:

Bachelor’s degree preferred or equivalent with a minimum of 5+ years of experience in a Benefits Administration role, or equivalent experience and/or education.

• Demonstrated success providing support in fast-paced environments.
• Proven flexibility to work in dynamic situations where processes are not clearly established.
• Ability to multi-task and maintain strong attention to detail. Strong follow-up skills.
• Excellent time management and organizational skills, including the ability to prioritize work effectively.
• Demonstrated ability to build strong internal and external relationships. Superior customer service skills. Ability to work with and support all levels of the organization.
• Ability to always maintain a high level of confidentiality.
• Excellent verbal and written communication skills.
• Ability to work flexibly, independently and collaboratively, as required, in a matrixed, team environment consisting of internal and external team members.
• Analytical thinker with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines. 
• Proficient with MS Outlook, Excel, Word, and PowerPoint.
• Spanish a plus.

*Special knowledge or skills and/or licenses or certificates preferred.

• Experience working in a Shared Service model.
• Knowledge of HR employment related laws/practices.
• Knowledge of Workday Human Resource Information Systems (HRIS), People Systems and/or payroll systems.
• Travel requirements: 0-10% (Domestic or International)
• Hybrid: Candidate must be able to come into the Warren, NJ office 1-3 days a week.

EEO Statement:

PTC Therapeutics is an equal opportunity employer. We welcome applications from all individuals, regardless of race, color, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, sexual orientation, gender identity, gender expression, disability, veteran status or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

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