Job Abstract

A busy medical facility is seeking a Front Desk Receptionist to assist with administrative tasks. You will work Monday through Friday from 8 a.m. to 4:30 p.m.

Duties:

• Greet patients at front desk
• Answer phones, check voicemails, and return calls
• Verify patient insurance, keep accurate log of patient payments/clinic revenue, and fully explain financial responsibility to patients
• Schedule and coordinate patient appointments to optimize patient satisfaction and facility efficiency
• Make appointment reminder calls to new and existing patients
• Record and update patients' personal and financial information and create and update patients' health records
• Keep accurate notes in practice management software of all correspondence with patients and clinicians
• Gather data to help produce ROI reports and complete and send end of day/week/month reporting to management
• Basic training in patient care such as stretches, exercises, reading treatment plans, and learning traction equipment use