Maintains overall responsibility for underwriting, including revenue growth, profitability and competitiveness by directing the activities for an underwriting function or team. Oversees policy applications, renewals, repricing, restrictions, and cancellations to determine risk acceptability and coverage. Recognized as a technical expert that has both technical and administrative responsibility. Involved in planning and implementing administrative, technical and operational direction toward achieving defined goals and objectives. Assists in the development of strategic plans and annual budgets and is directly responsible for overseeing and managing the handling of the large, key accounts. Focus is maintained on their assigned brokers to foster growth, understanding of our business, marketing of our appetite and initiatives as well as the key point person for resolution of service issues. This position will require staffing management responsibilities, managing financial outcomes, and or physical resources related to the position's functional areas of responsibilities.
Industry/Practice/Knowledge
Demonstrates broad knowledge of the business, the marketplace and the company’s overall goals, objectives, and performance measures through effective deliver of all products and services.
- Links product line policies, procedures, and practices to the overall company strategy.
- Demonstrates a broad overview of the company’s operations.
- Identifies and acts on opportunities to share line of business knowledge with customers.
- Benchmarks programs and policies against market trends.
- Recognizes and advances the development of technological enhancements to meet strategic needs.
- Blends outside ideas with internal values when making recommendations.
- Networks with peers and outside resources to exchange ideas and information.
- Make recommendations in the development and implementation of policies and practices.
- Recommends new coverage enhancements to products to fill market gaps needed to create customer value.
- Serves line of business/industry committees, featured speaker, or panel member on internal and external events.
Product Skills
Integrates coverage, service, and regulatory or emerging hazard issues to exceed the needs of the customer.
- Identifies and coordinates customized services to specific clients.
- Identifies new coverage and product needs in the market.
- Interprets and compares global coverages and exposures in multi-jurisdictions.
- Coaches and directs others on coverage, service and regulatory or emerging hazard issues.
- Acts as a referral source on coverage and pricing.
Book Management/Pricing Skills
Achieves profitable growth through effective use of underwriting and business skills in assigned territory or product line.
- Creates and applies specific line of business strategies across all locations of operations.
- Utilizes current data and initiates customized information to interpret pricing and exposure trends in the book.
- Initiates appropriate actions to sustain profit.
- Develops pricing proposals utilizing advanced techniques.
- Understands pricing needs over a large territory or book of business.
- Coaches and directs on unique pricing mechanisms and evaluates the impact of risk transfer to recommend appropriate action that enhance long term profitability.
- Oversee and audit to ensure appropriate actions are taken to ensure profit.
Risk Selection
- Gathers and analyzes information to determine risk acceptability.
- Recognizes and advocates certain expectations to underwriting standards and create viable options.
- Assesses rate adequacy relative to exposure.
- Integrates internal and external resources.
- Assesses and prioritizes underwriting and service needs and the feasibility of their delivery.
- Identifies critical exposures, trends and opportunities, and assists with the development of strategies to address them.
- Shares specialized knowledge of exposures for industry or market segments.
Client Management
- Persuades customers in a preferred direction.
- Demonstrates the ability to influence the decision-maker/buyer.
- Builds and leads effective client teams.
- Negotiates advanced coverage issues.
- Solicits customer feedback and brings resolution to issues.
- Products training guidance and acts as a referral source on coverage and pricing.
- Demonstrates advanced selling skills.
- Coaches and develops staff on client management.
People Management
- Measures performance with the goal of improving results.
- Evaluates staffing needs to meet business plans.
- Drives corporate diversity goals.
- Manages and develops staff.
