The Production Supervisor provides leadership, direction and coordination of event details and production design for the Event Services team. This role is the “point person” for coordination and production of all major university events. When necessary, the PS may also be required to assist with the maintenance, set up, operation, and break down of lighting, audio, video, and physical equipment for concerts, sporting events, meetings, presentations, chapels, banquets, other special events both o... more details
Basic Function/Position Summary: The Production Supervisor provides leadership, direction and coordination of event details and production design for the Event Services team. This role is the “point person” for coordination and production of all major university events. When necessary, the PS may also be required to assist with the maintenance, set up, operation, and break down of lighting, audio, video, and physical equipment for concerts, sporting events, meetings, presentations, chapels, banquets, other special events both on and off campus.
Essential Responsibilities:
Work with minimal supervision from the Assistant Director of Event Services on coordinating, designing and scheduling routine set ups for university events.
Work with consultation and counsel from the Assistant Director of Event Services on coordinating, designing and scheduling major campus events including, but not limited to: Commencement, Welcome Week events, Torrey Bible Conference, Family Weekend, Missions Conference, Christmas Tree Lighting, Conference Services events and Summer Conference program, etc.
Work with the Campus Coordinator and customers in collecting details for events in regards to their production design, physical needs (tables, chairs, stages, drape etc.), and technical needs (audio, video, lighting etc.)
Work with Technical Supervisor in finalizing the creation of audio/video/lighting details for events in work order form.
Ensure events executed by the department are setup, operated and torn down with precision and efficiency. Maintain presence on-site at events which require partial or continuous student/staff supervision.
Oversee the scheduling and organizing of the daily workload of event requests to ensure the proper sequence and time frame so that the work gets completed in a timely manner. Responsible for reviewing and finalizing labor records after event completion.
Interview, hire, train and supervise approximately 25-35 departmental student employees yearly, maintaining university limitations on student hours.
Intake client service issues for the department via email, phone and in-person; delegate amongst department staff dependent on severity of the issue.
Arrange for the rental of equipment as needed for events on and off campus.
Coordinate with department staff to provide estimates for customers.
Produce and maintain event diagrams.
Additional Responsibilities:
When necessary, load, move, deliver, setup, pickup, breakdown and store event related equipment for events both on and off campus.
Assist with the review and negotiation of any on- or off-campus talents, technical riders and contracts.
Assist in maintaining an inventory of department resources.
Assist with ensuring that all equipment is functional and take a proactive approach to maintenance and repair.
Assist the Assistant Director of Event Services with coordinating the purchase of new equipment for replacement of outdated or faulty equipment.
Be aware of and comply with safe working and event industry practices.
Perform similar duties as assigned.
Supervision Received:
The Production Supervisor will report to the Assistant Director of Event Services.
Supervision over Others:
Provides direct supervision over Event Services student employees. At times, provide indirect supervision over Event Services staff engineers.
Skills Required:
Think systematically, with the capacity for developing and utilizing technology for organizational effectiveness. Must be able to improve systems and processes, promoting efficiency.
Has the ability to and enjoys both working independently and as a team.
Adaptable to change, whether organizationally, technologically, etc.
Be a self-starter, needing little supervision to achieve necessary outcomes.
Ability to focus time and efforts where they are needed most, especially in stressful environments.
Positive personality with a “can do” attitude.
Excellence in listening and oral or written communication, whether it is to the public, students, faculty or staff.
Able to accurately distill information to make actionable decisions, utilizing spreadsheets and other forms of presentation.
Good public relation skills, is empathetic, and has the ability to work collaboratively and harmoniously with co-workers, customers and others.
Able to maintain the “big picture” without losing track of the small but important details.
Has the ability to think ahead and mitigate future problems or seize future opportunities.
Knowledge of how to use the event venue’s environment (i.e. event content, hanging points available, amount of power available, fixture availability) to the event’s advantage.
Ability to address various production needs, such as those of camera operators, video directors, audio/video/lighting technicians, stage managers and event planners.
Prior experience in an educational environment preferred.
Technologies Utilized:
? Will use Google’s suite of products regularly.
? Will use Asana for departmental task management.
? Will use FileMaker Pro.
Qualifications:
Have 3-5 years of experience in Event Coordination and Production Design. Have working experience with audio/video/lighting equipment, event production, and hands-on experience in the following areas:
Compulsory requirements:
Experience in configuring, programming, setting up and running audio, video and lighting systems.
Experience with diagram/design software and programs.
Knowledge and experience in working with both PCs and Macs.
Maintain a lifestyle in consonance with sound Christian principles and those promulgated by the institution. Participate in the spiritual growth, development, care of other employees assigned near this position.
Must have a valid California driver’s license.
Commitment and ability to work flexible shifts and long hours with an ability to provide quality service to other departments.
General requirements:
Knows how to effectively mix for Front of House, Monitors and Broadcast, using analog or digital consoles.
Has a working knowledge of speaker systems, including proper use of amplifiers, crossovers, equalizers, and audio processors.
Must have a good understanding of both dynamic and condenser mics, being able to choose the right mic for the right application.
Knowledge of projection systems and their configurations.
Knowledge of production video formats.
Knowledge of video switchers, scan converters, scalers, distribution amplifiers, etc.
Ability to edit or create graphics for use during events such as chapels.
Experience in using lighting consoles, fixtures (both conventional and intelligent), and DMX addressing.
Knowledge of power consumption and circuit capabilities.
Familiarity with using power distribution, dimmers, opto-splitters, etc.
Experience with production rigging.
Physical Requirements:
Ability to stand, walk, use hands, reach, move and crawl.
Ability to occasionally lift and/or move up to 100 pounds.
Ability to occasionally lift a minimum of 50 lbs. off the floor and load on an electric cart (tables, chairs and other equipment.)
Ability to work a full 8-hour shift on your feet.
Ability to climb a 12ft. ladder and work with a lift.
Ability to work at heights.
Ability to operate vehicles and carts used to transport materials related to events.
Education:
Bachelor’s degree in a relevant field and three years of experience in audio/video/lighting support or a minimum of five years of related industry experience in audio/video/lighting support required.
Schedule: Generally 8:00am-4:30pm Monday-Friday (with some night or weekend work around major events)
Benefits: Full-time employees at Biola receive a wide-ranging benefits package, including medical/dental/vision/life insurance, generous paid leave (including ~2 weeks off around Christmas and "Half-Day Fridays" in the summer), 403b retirement matching, tuition waiver for self/spouse/dependent children, and more.
Questions? Contact us at event.services@biola.edu –– we'd love to hear from you!