The purpose of the Banquet Server is to interact with guests and ensure that they have a great experience when dining and meeting at the restaurant. They are responsible for positive guest interactions while serving guests in a friendly and efficient manner. Special Events Food servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. The Banquet Server will follow through with the proper and timely set-up and execution of banquet e... more details
Company Overview:
Specialty Restaurants Corporation, a leader in the hospitality industry, was founded in 1958 and is a high-spirited and successful family-owned corporation. Atop the scenic hills of Granada Hills, with captivating views of the surrounding San Fernando Valley, The Odyssey is FARM TO TABLE. FRESH. FUN. FLAVORFUL.
Our mission at The Odyssey/Specialty Restaurants Corporation is to always innovate and consistently deliver a 5-star experience for our teams, guests, and community. We are all about advancement and growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member!
Benefits:
- Competitive pay and company perks
- 24 hours paid Sick Time renewed yearly
- Management Referral Program with up to a $4,000 payout for qualifying management positions
- Employee Meals
- Employee Assistance Program (EAP) to assist with work life balance
- Paid vacation starting at 2 weeks per year
- Up to 3 days Paid Bereavement
- Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values.
- Full time employees qualify for- Comprehensive Health Plans, Employer paid life Insurance, Supplemental Benefit Plans, 401k with annual employer match
- Opportunities for growth and career advancement
Job Summary:
The purpose of the Banquet Server is to interact with guests and ensure that they have a great experience when dining and meeting at the restaurant. They are responsible for positive guest interactions while serving guests in a friendly and efficient manner. Special Events Food servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.
The Banquet Server will follow through with the proper and timely set-up and execution of banquet events. Set up includes tables, chairs, stages, dance floors and audio-visual equipment. They are required to maintain a high degree of professionalism and maintain all equipment and facilities in an organized, clean, safe environment. This person serves/busses tables, and clears and breaks down banquet rooms at the end of the function.
Pay: $17.00 - $22.00 / hour
Essential Responsibilities:
- Picks up food and carries trays to function location.
- Sets up functions (including draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces).
- Communicate any areas of need, problems, and concerns from guest to Banquet Manager or Captain if needed
- If no upcoming events, please have rooms in a readiness position for any possible site inspections. Ensure that meeting rooms are re-set for next event contract if it is within one day of previous event.
- Keep inventory of all equipment in order and stored in their appropriate areas.
- Provides a 5-star experience to all guests
- Properly open and pour wine at the table side.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Greet all guests and owners warmly with an appropriate greeting.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at The Odyssey
- Serves and clears the food from the tables.
- Observes guests’ needs without being obtrusive. Is able to anticipate, rather than just react to, guests’ needs.
- Is knowledgeable of all emergency procedures and restaurant policies.
- Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working
- Participate in and pass alcohol awareness and safety training classes
Education/Experience:
- High school
- 1 year similar experience preferred
Required Skills:
- Excellent communication skills.
- Pleasant and attentive personality
- Attention to detail.
- Strong organizational and time management discipline.
- Understanding of banquet operating systems
- Ability to multi-task.
- Operate effectively in stressful situations.
- Ability to adapt to changing guest needs.
- Must be neatly dressed and well groomed in clean Company uniforms at all times.
- Is a team player and interacts with all guests and fellow associates in a positive and friendly manner.
- Must be able to clearly and effectively communicate in English.
Travel Requirements:
Physical Demands:
- Strength demands: Medium work. Includes exerting 10-30 pounds.
- Walking and standing during a 6-8 hour shift.
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.
