Job Abstract

Technology Strategy and Operations – Senior Manager - Consulting - Location OPEN 

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How will you capture the upside of disruption? It is no longer an “art-of-the-possible discussion”, breakthrough innovation is an imperative in today’s execution agenda. Market winners are deliberate in seizing disruption and all of them rely on the same platform: a technology strategy that ignites business agility and differentiation. Technology strategists with broad backgrounds in business and technology are at the center of delivering this opportunity. EY provides the environment to amplify the transformation potential of these leaders. Are you ready to make your mark? 

The opportunity 

Our Technology Strategy and operations team is growing rapidly as we continue to co-create the technology-enabled business models of the future with our clients. Our work is delivered in collaboration with EY’s practices for Enterprise Architecture, Infrastructure and Service Resiliency. This model enables our Technology Strategy and operations professionals to be highly relevant and “sticky” when serving clients. Our teams have the opportunity to work towards: 

• Identifying a purposeful “Why” for Technology transformations and establishing an engaging platform for change; 

• Developing capability and IT operating models that introduce differentiated performance and innovative ways of delivering technology; 

• Developing and implementing IT industry leading practice and market relevant policies, standards and procedures; 

• Analyzing IT standards and governance processes, collecting meaningful fact-based data and design improvement recommendations for target operating models; 

• Supporting the M&A lifecycle to accelerate integration, the path to synergies and drive confidence in the transition; and 

• Challenging IT sourcing strategies and moving from cost plays to a foundation for innovation, scalability and flexibility. 

Your key responsibilities 

As a Senior Manager in Technology Strategy and operations you will focus on driving clarity in the technology direction and priorities of our clients. You will apply your analytical and problem solving skills to identify and sell practical transformation efforts, develop your team, create thought leadership, position our point of view in the market and continuously improve our methods to manage the firm’s risk and deliver value to our clients. 

Skills and attributes for success 

• Ability to develop cohesive, compelling strategic visions of how technology transforms the business models of our clients and coach leaders in positioning the vision while engaging stakeholders at all levels to support the proposed direction. 

• Knowledge of Technology operating model design approaches, core capabilities associated with a Technology operating model and advantages / disadvantages of differing operating models.  

• Ability to analyze existing Technology operating models, design new operating models, recommend improvements, define advantages / disadvantages and design transformation programs. 

• Knowledge of and ability to systematically manage the organizations technology investments, projects, services, and activities in line with business objectives and priorities. 

• Knowledge of Technology Financial Management and the ability to develop a framework to evaluate potential costs and benefits, make key decisions about technology investments, internal allocation, and utilization of technology resources and/or assets and any changes to technology processes or services offered. 

• Knowledge of Technology organization theory, models, roles, and structures along with the associated advantages and challenges. Ability to analyze existing workforce / organization and define a new organization that is more aligned to the goals and objectives of the client. 

• Ability to Collaborate closely with EY technology and business consulting practices to drive broad transformation programs at clients 

• Ability to Identify advisory market trends, needs at clients, pursuit strategies and work with pursuit teams in business development  

• Ability to contribute domain expertise to the development of thought leadership. 

To qualify for the role you must have 

• A Bachelor's degree and seven - ten years of related work experience 

• Seven or more years of experience in at least two categories listed under the technology and business domains: 

• Technology: IT Service Management (Incident, Problem, Change, Configuration), IT Asset Management, Software selection, solution architecture, application development, IT operations, packaged software management (ERP, CRM, WMS, GRC, financial consolidation, etc.) cloud solutions, data management and analytics or infrastructure 

• Business: Corporate strategy, competitive intelligence, M&A, corporate finance, supply chain, marketing, operations, HR, or internal control 

• Management consulting experience with a focus on client service  

• Strong skills in written and verbal communication, presentation, and technical writing coupled with a keen interest in further developing and integrating enterprise business processes with technology. 

• Willingness to travel to meet client obligations 

Ideally, you’ll also have 

• A degree with emphasis in Information Systems, Computer Science, Computer Engineering, Mathematics, Operations Science, Process Engineering, Finance or Accounting; A master’s degree in one of these areas is preferred 

• Certifications are highly desirable. Examples include LEAN IT, Six Sigma, TOGAF, ITIL, PMP/PRINCE2, SAFE Agilist, etc. 

What we look for 

We look for purposeful leaders who strive to build a better working world. These individuals need to demonstrate: 

• Ability to build relationships with technology leaders at the EVP and C-suite level 

• A track record of leading and mentoring teams 

• Experience in conducting IT capability assessments/defining future state 

• Delivery experience in IT operating model and IT transformation road maps 

• Ability to create business cases for IT transformation 

• M&A/divestiture skills 

• Knowledge of technology trends 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.