Job Abstract

Requisition ID

2024-17042

Category

Information Technology

Position Type

Regular Full-Time

The Strategic Program Manager is responsible for driving the execution of the company’s most strategic technology projects ensuring successful execution. The Program Manager drives overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.

• Overall responsibility for the quality and completeness of project deliverables
• Lead the planning and implementation of critical technology and associated business process reengineering projects
• Facilitate the definition and approval of project scope, goals and deliverables
• Define project tasks and resource requirements (resources, roles, skills)
• Develop full scale project plans and schedules
• Assemble and coordinate project staff (allocation, assignments, availability, status and time reporting)
• Establish and manage project budget
• Define, track and deliver project milestones and deliverables using appropriate tools
• Provide direction and support to project team
• Constantly monitor and report on progress of the project to all stakeholders, effectively highlighting issues, potential resolution and recommendations
• Implement and manage project changes and interventions to achieve project outputs
• Conduct post-project evaluations and assessment of results

Skills and Key Competencies:

• Communication skills
• Leadership
• Organization skills
• Critical thinking and problem solving skills
• Self-motivating
• Team work
• Delegation of tasks
• Enthusiasm to learn
• Adaptability
• Negotiation and conflict management
• Stress tolerance
• Decision-making

Qualifications:

• Requires 2+ years of management consulting experience
• Qualification in project management or equivalent
• Knowledge of practical aspects of project management
• Knowledge of project management techniques and tools
• Proven working experience in project management in the information technology sector
• Solid technical background with understanding and/or hands-on experience in infrastructure
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Strong organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office

Education and Experience

• Demonstrated expertise in strategic IT project/program management in a fast paced, dynamic work environment.
• Bachelor's degree in related field
• Current Project Management Professional (PMP) certification is desired
• Proven working knowledge of PMBOK (Project Management Body of Knowledge); hands on experience delivering IT projects leveraging industry aligned tools and processes.
• Experience working in a structured PMO, desire to drive consistency and support broad PM standardization a plus.
• Excellent leadership and communication skills
• Proficient with Microsoft Office Suite and MS Project
• Agile experience preferred
• Project management process improvement experience
• Proven ability to scale delivery approach to different sizes and types of projects, environments and industries.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.