The Revenue Cycle Coordinator is responsible for assisting with various RCM tasks on an “as-needed” basis. Tasks include but are not limited to scanning, processing, and posting credit card payments, sorting and distributing mail, processing daily bank deposits, and assisting with all other RCM tasks. Coordinator reports directly to the Revenue Cycle Director. ESSENTIAL FUNCTIONS: Scans all payments batches and other documents received via mail into the appropriate system in a timely and accurat... more details
Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge: We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business. We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care. We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients. We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines. The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU. Responsibilities The Revenue Cycle Coordinator is responsible for assisting with various RCM tasks on an “as-needed” basis. Tasks include but are not limited to scanning, processing, and posting credit card payments, sorting and distributing mail, processing daily bank deposits, and assisting with all other RCM tasks. Coordinator reports directly to the Revenue Cycle Director. ESSENTIAL FUNCTIONS: Scans all payments batches and other documents received via mail into the appropriate system in a timely and accurate manner Scan all payments and correspondence received via mail Prepare deposit sheet and deposit all payments Manage Lockbox correspondence and payments to ensure they are posted timely Monitor and post unassigned payments in Allscripts PM Register insurance in Allscripts from information received from the hospital Action returned mail- patient statements (bad address) contact patient and update in Allscripts Search payer portals to obtain EOBs for payment posting Print, mail and scan HCFA-1500 forms for secondary payers daily Manage medical records requests with third party vendor Review and research patient credit balances to determine refund Meets the expectations of our internal and external customers in providing excellent service. Supports organizational changes. Demonstrates flexibility in providing coverage and/or availability for the insurance department via scheduling adjustments for unexpected absences, events, or work volume variances. Other duties and special projects that are assigned by management. Follows HIPAA guidelines in handling patient information. ESSENTIAL SKILLS AND ABILITIES: Patient centered care focused, and a team player. Handles multiple tasks effectively and efficiently and exhibits commitment to effective problem-solving techniques when issues arise. Continuously acts to maintain a safe, clean, healthy, and fun work environment consistent with Mission, Vision and Values. Arrives on time, ready to work, and demonstrates minimal absenteeism. Demonstrates effective problem-solving skills REQUIRED COMPETENCIES Excellent judgment, dependability, and conscientiousness. Demonstrated high ethical standards and integrity. Demonstrated attention to detail. Demonstrated accuracy and thoroughness; monitors own work to ensure quality. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy. Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect. Qualifications EDUCATION AND EXPERIENCE High school diploma or equivalent 1-3 years of experience in a medical office environment is preferred Experience in endovascular coding preferred PHYSICAL DEMANDS The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, employee is required to stand for the majority of the work shift. Must be able to adjust position quickly, walk frequently; sit occasionally; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms; talk and hear and communicate with speech clarity including softly spoken words frequently; balance, stoop, kneel, and bend occasionally. USD $17.00/Hr. USD $19.00/Hr.
